Me and my friends were excited to go to Barwest, but were told at the door that we couldn't go in because I was wearing jordan's. He didn't even recognize my shoes were jordan's at first and had to ask me what type of shoes I had on. I was wearing AJ1 Lows, which looked very similar to the dunks everyone else was getting let in with. We initially thought it was a joke because the security guy said dunks and air forces were fine, just not jordan's, and we found that rule ridiculous. The security guy started to get more aggressive towards us and would not explain the reasoning for the rule, he just said that's how it is. When my friends and I were out of line looking for a place to go, he continued to yell at us for being curious what other shoes people were wearing. We were not being disruptive or making a scene, just watching as other people were let in, but he proceeded to verbally harass us. We watched him send away a guy for wearing jordan's, but he was much more chill and understanding towards him. The way he treated my friends and I felt misogynistic and rude. There's no signage saying the dress code or anything on their website currently. My friends and I have been to Barwest several times and love going there on Thursdays. I have been let in wearing those shoes before, which is why I assumed it would be fine to wear them again. If they're going to enforce a strict dress code, they should at least be consistent about it and have it posted somewhere. It doesn't make sense that the dress code depends on who's...
Read moreAs a long time customer I was shockingly surprised on my recent visit to Barwest. I fully understand that many businesses are struggling to stay open during this time. However, Barwest is going about customer retention all wrong. During our visit (7:30 pm - 9:30 pm for context) this past weekend one guest in our group whom suffers from at random severe stomach pains started to feel pain at about 9:00 pm. She looked for her medication, however, she found it to not be in her purse and immediately said she probably dropped it in the car. Her boyfriend politely asked the waitress if he would be able to go to the car and come back in, and she replied yes "the security guard will give you a stamp for re-entry". Much to our surprise when we went to the security guard at the door and explained the situation his response was "she should have thought about her medication before coming in, no re-entry, and you will have to get back in line." In an ordinary situation due to the potential severity of her stomach pain we would have gladly left and got back in line, however, the line to get back inside was extremely long and was not moving. Needless to say our entire party left and none of us will be returning. It is unfortunate to say the least as our waitress was great, but the lack of compassion from the security staff will never bring...
Read moreI went there last Saturday for my girlfriend birthday. Before we got in, I saw one of the security was mocking my sign language without realizing I am literally a deaf person. Maybe he didn’t like me because my girlfriend said they don’t want people to wear Jordan shoes before we get in. I can tense a bad vibes from them.
However, I moved on for a few hours having fun and dancing with friends. The drinks was good. I also make new friends as well.
Somehow the place was starting to get really packed and it was hard for me to get through getting my girlfriends attention, so I shoved the security to get out of my way (it is part of the deaf culture to touch people so we can get through) the security randomly grabbed me down and start choking me.I couldn’t breathe for a few minutes and 2 days later, I am still in pain. I’m a little dude and im surprised I’m a “threat” to them since they are a lot bigger than I am.
Definitely will never go back there again.
I tipped them more than $50+ and paid about $300… so technically I tipped them so they can choke me and kick me and my friends out? Way to go security. I hope y’all investigate this and...
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