P.F. Chang's — Restaurant in San Antonio

Elaine was truly an exceptional server, and it's difficult to put into words just how much she enhanced the entire dining experience. From the moment we walked in, her warm and welcoming demeanor set the tone for what turned out to be an unforgettable meal. She wasn’t just attentive; she was genuinely present, always making sure that every need was met with care and precision, but without hovering or being overbearing. It's rare to find someone who can balance attentiveness and respect for personal space so perfectly.

One of the things that truly stood out about Elaine was her deep knowledge of the menu. Not only did she offer helpful suggestions when we were deciding what to order, but she was also able to explain the details of each dish in such an enthusiastic way that you could tell she was truly passionate about the food and the restaurant. Her insights into wine pairings were spot-on, elevating the meal even further and making it feel like a special occasion.

Elaine also had this incredible ability to read the room. She instinctively knew when we were ready to move on to the next course, when we needed refills, and when to give us some space to enjoy our conversation. It’s clear that she’s mastered the art of pacing a meal, making sure that everything flowed smoothly without rushing us, but also without letting us feel like we were waiting for anything.

Beyond her professional skills, what really made Elaine stand out was her genuine kindness and warmth. It’s rare to meet someone who exudes such authenticity in their service, and it made our experience feel not just like a meal, but like we were being cared for by someone who truly loved what they do. She checked in on us just the right amount, always with a smile, and offered little touches that made the experience feel personal—like remembering our preferences or making sure we had everything we needed without us having to ask.

In short, Elaine wasn’t just a server; she was an integral part of why our experience was so enjoyable. She had this rare combination of professionalism, knowledge, and a natural ability to connect with people that made our time at the restaurant something to remember. It’s clear she takes immense pride in her work, and it shows in the way she serves. If every dining experience could be like the one we had with Elaine, there would be no such thing as a “bad” meal. She is, without a doubt, an outstanding server, and I truly hope we have the privilege of being served by her again...

I don’t usually take the time to write reviews, but my experience at P.F. Chang’s was so outstanding that I had to recognize Elaine, our waitress, for the incredible service she provided. From the moment we were seated, Elaine went above and beyond to make sure our dining experience was perfect in every way.

Right off the bat, she greeted us with a warm, genuine smile and an energy that immediately made us feel welcome. She introduced herself right away, asked if we’d been there before, and offered thoughtful recommendations based on our preferences. Her knowledge of the menu was impressive — she described dishes in detail, mentioned popular favorites, and even pointed out a few underrated items that ended up being amazing choices.

Throughout the meal, Elaine’s timing was impeccable. She checked in on us just enough to make sure we had everything we needed without ever feeling intrusive. Our drinks were never empty, plates were cleared promptly, and every request — whether it was for extra sauce, a side plate, or a quick substitution — was handled quickly and with such a positive attitude.

What really stood out, though, was how personable she was. Elaine remembered small details from our conversation and made us feel like valued guests rather than just another table. She had this natural ability to balance professionalism with genuine friendliness — something that’s rare to find.

Even when the restaurant got busier later in the evening, she stayed calm, composed, and attentive to every table she was managing. You could tell she truly cared about giving every guest a great experience, no matter how hectic things got.

To top it off, when we mentioned we were celebrating a special occasion, she went out of her way to make it feel extra special — she brought out dessert with a smile and a kind message that made our night even more memorable.

Overall, Elaine’s service completely elevated our dinner. The food was great (as always at P.F. Chang’s), but her kindness, attention to detail, and professionalism were what made the experience exceptional.

If you’re dining at this location, definitely ask to be seated in Elaine’s section — she’s one of those servers who reminds you how great hospitality can make all the difference. P.F. Chang’s is lucky...

I dined in at the la cantera parkway location this evening. I have been eating at PF Changs since i was like 11 for a birthday dinner. I honestly have to say the kung pao chicken served to me as a correction dish is the worst i have had in my 28 years eating at pf changs. it was the same as my first dish, just added cold celery. I ordered two ice teas and and an order of dumplings, the dumplings were good so i ordered another one. the pad thai chicken was fine. the kung pao chicken came out with no celery, so i assume the make table didnt have any when the order was made and they hoped the customer would not noticed. sure mistakes happen thats fine, what is not fine is they served me the same dish 15 minutes colder, but now with celery brought out of the walk in and sliced, still at like 40 degrees from being in a walk-in cooler, cut in to slices and tossed it in my food and served it to me. i touched it and it was close to freezing cold, the face marian made when she touched the piece of celery, was like i need to get my manager and she rushed off. I am pretty sure it was john who did this. when he came out he couldnt even look me in the face, and was like i heard we are not making your kung pao chicken correctly, i said nope first time came out with no celery this time the celery is literally walk in temp cold and not cooked at all, he said would you like to have it remade i said no i would prefer to have it taken of the bill, in a tantrum as he stormed off without even finishing our conversation he said i will do both, but that was a lie he did not have the food remade. i ask the server is john a kitchen manager, a front of the house manager she said no he is only a couple weeks. this experience was the kind where you dont go back. 1 the manager doesnt even look at me, 2 he cant speak to me for 1 minute without a tantrum and storming off, 3. he straight up lied to me. the fact i paid 48.94 for this...