Olala Crepes and Sweets — Restaurant in San Diego

I want to start by saying I am a minor that works in customer service myself, and assist so many customers daily while earning minimum wage, yet have never treated any customer the way these two grown women treated me. I get that we all have bad days but both the women working at this establishment made my experience very uncomfortable. I didn’t catch any names because no name tags were worn. I came in two hours before closing with my boyfriend, and it was not busy. Immediately the woman who took my order seemed unhappy that we came in, and did not even let me look at the flavors of gelato they had before rushing me to order. As they were preparing, the other woman said something I could not hear. I said “I am sorry I couldn’t hear what you said” in a non-rude way because I could genuinely not hear, and she replies very condescendingly, that they were almost done preparing and that I just had to wait. I was is in no way or form rushing them as I work in the food industry myself and understand it takes time. After all was said and done we took the order to go. The first lady did not say she would put utensils in the bag and gave me a dirty look as I put them in, even though I did not know they were provided. All in all, there are many other high quality creperies to visit, with better pricing as well. I understand customer service is a stressful job at times but it was not busy at all, I did not come in with a bad attitude, and it was not near closing time. The employees are simply mean spirited, and I definitely don’t look over the age of 18 which makes it worse. Don’t know what their problem is but the experience here sucked overall. I really didn’t want to let this experience bother me but I hope that some changes can be made to this establishment to provide better experience to others who probably...

PROS: I had a delicious banana / strawberry / Nutella crepe.

CONS it was our first time eating here, and we were unsure of the layout (e.g. where do we order). There were only 2 people on staff working, but did not greet us and seemed busy. While we completely understand they were busy with their current tasks, I got the feeling they got annoyed by us asking where to order, as if we were interrupting them. The lady who we asked did not answer our question and instead just said "we'll help you as soon as we can". It was an awkward situation for us as we felt unwelcome and didn't know what to do. limited seating. I think it only seats about 8 people. room capacity is 20. the table we sat at looked like it hadn't been wiped down so I cleaned it. it's all plastic cutlery / single use items here. I was given plastic utencils and a paper plate with my crepes. I know this isn't a big deal for some people but I just wanted to flag that this store doesn't seem to be very environmentally friendly, which is important to me. expensive, but this could be the curse of Comic Con...

While the girl working there was friendly enough…she clearly did not want to be there. My questions regarding gelato flavors seemed to be inconveniencing her. I ordered Double Chocolate and Cookies N crème. First of all…this isn’t Gelato. Second…the Cookies n Crème has clearly been allowed to thaw and refreeze. It had a terrible grainy texture. I asked her for a new ice cream. I mean, when you spend over $7 for a small amount of anything…it should be done correctly. This time I asked for Double Chocolate and Pistachio. I received half the amount of ice cream I had before, she was unfriendly in how she dealt with me and frankly, this “gelato” left me craving something that is made with actual quality. But, on the up side…the coating of fat that adhered itself to my pallet, made it difficult to taste it anyway. I won’t be going back. I would advise you to avoid this place when wanting a cold, creamy treat. Such a...