This review has been on my mind lately. Due to the way they treated me a black woman. Mind you on my birthday. A group of friends and i on April 13th it was a Sunday we had just got off our yacht and wanted to go drink and listen to some music before my birthday dinner later that night. I was Not drinking due to the fact i had A birthday dinner and wanted to take pictures. After we enter my friend realizes she can’t find her ID. We leave the next day she needs her ID to get in the flight. I walk down to where u pay the fee and they guy tells me i cant Go out that way i explain To him my friend lost her ID we’re just trying to see if she left it at security. He understands and lets us pass. I go Downstairs. I went Downstairs and told the security my friend is looking her her ID if we can just talk to the guy that was checking us in. He told me to “calm down” i then Said sir i am Calm I’m just worried about my friends iD. At this point my friend is visibly drunk but she is not speaking she is letting me speak. He keeps telling me to calm down. I tell Him “I’m calm i really Don’t appreciate you saying i need to calm down when i am Calm. You’re making me out to be an angry black women infront of everyone” there was a lot of Caucasian people there and I’m Nigerian and a nurse at that. I just Feel like he was defaming my character and making me out to be something I’m not. He continued to tell me “you need to calm down” i tell Him (this is when i lost My cool) “you telling me to calm down when im already calm is making me upset sir you’re making me upset. I am Calm. I am very calm. If you would like me to act un calm because that’s what you’re expecting out of me right now i can If you want to i can Act un calm” he then tells me and my friend we have to leave. I tell Him that’s totally fine I’ll leave but we still need her ID. He calls someone on his radio while continuously telling us to leave. I refused To leave but i was No longer inside the club i was On the sidewalk. Owner comes down or manager not sure who she was. But she was racist too. She immediately started saying we have “cameras honey” i told her that’s great. Can you please look for my friends ID we have a flight to catch tomorrow morning and if you look at the cameras you can see i was Calm when i approached Him. He made me out to be some angry black women infront of all these people and i have Witnesses because when he refused to let us go back to look. Someone in the line felt extremely bad and they said they will look for us and that they were sorrry. I was Not in the wrong about this situation. I was A victim of racism by the white manager and by her black(black Hispanic) security guard. Immediately thought i was Angry but i was Worried.a light skin security guard de escalated the situation but i just Felt disrespected so bad by someone that looked like me too. After my friend who was drunk found her ID in the bottom of her purse when The manager came back i told Her we found the ID so she didn’t need to worry about contacting us if they found it. And cut us off and told us “yeah you’re BOTH very drunk so we’re not gonna let u back in” i then told her “maam we didn’t want to go back in. We were just letting you know we found her ID so you don’t need to worry about it. And i am Begging you to check the cameras because that security guard was really trying to assert dominance when I’m a woman first off and i was Just looking for my friends ID”. That night we paid a cover charge and we also never got refunded. We were only in the bar for about 10 minutes. Worst San Diego experience ever. They are racist. They don’t care. On my birthday too. I should Have gotten names but i didn’t it’s a learning lesson for sure tho. That not everyone sees me as the person i actually Am. They just see my skin color and see a distresssed young girl and automatically think she’s drunk or she’s coming to cause trouble. You’re security guards are supposed to de escalate the situation not make it worse. The dark skin man made it worse. The lighting bald man...
Read moreThe food is very good and the views are amazing. I’m giving them a low rating because I left my wallet there in March 2022. Called and could not get through to the main number, had to leave a message. My two granddaughters were still there, I sent them up to see if it could be found, thought I left it in ladies restroom. They were told no wallet was found. This was a lie! One of their employees at the time, named Jordan Mitchell, sent a message to me through Facebook messenger to let me know they found my wallet!! Unfortunately, I didn’t see that message for two months & when I wrote her back, she had already quit her job and moved. I sent an email, and I left numerous voicemails over and over. I had 2 hundred dollar bills in my wallet, which I knew someone would’ve taken, I just wanted my wallet back with my cards. It had not only my drivers license and all my credit cards, (which I cancelled) But it also had a fingerprint clearance card, which I had to pay to replaced, and a passport card… CPR/first aid… So many things. It’s really disappointing that you can’t get through to anyone there! Only VM. And it’s even more disappointing that they would hold my wallet in a safe, when right on my drivers license, it has my address in AZ. Why not mail the wallet to me? Or look me up on Google, it has my phone number right there! I would’ve sent you the money to mail my wallet to me. It’s sad that there are not more honest people in the world. And it’s sad that you can’t get through to anyone at this restaurant!!! Disappointing experience & still...
Read moreWorst manager I've ever met.
This was the first stop on new years eve for my wife and me. It was busy but not as much as I expected for new years eve - but it was still early (about 9). We got a drink and were standing against the wall talking when a server told my wife she needed to leave. We were surprised and confused so we asked what happened. The server told us her manager saw my wife was too drunk to be here. We hadn't even finished one drink. So I asked the server if she was sure her manager was talking about my wife, since she's clearly sober. The server was respectful back and also admitted my wife didn't look drunk, so she brought over her manager. Before even getting a sentence in, we're interrupted and the manager insists she fell and we have to leave. I told him she did not fall, and gestured to her standing there balancing on one leg (in heels). He sarcastically clapped and told us "I don't care. She's out." At that point I said "Ok, fine. But if she's clearly not drunk, why is she being kicked out?" To which he gave the classic power-drunk authoritarian response "Because I said so."
All in all, I respect throwing overly intoxicated people out. It's part of the bars job. But when you make a mistake, and even your own employee is doubting you, you should be an adult and just admit to it. Don't double down, especially to stroke your own ego.
Shout out to the server though. She was the only highlight...
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