Bluestone Lane Front Street Coffee Shop — Restaurant in San Francisco

Genuinely confused about my interaction this morning - mobile ordered for pick up at 7:30, woke up early, decided to go in around 7:05 hoping I could just ask it to be made earlier which seemed like a simple request since it would be as if I ordered it right then and there

The guy who had AirPods blasting definitely not expecting anyone to come in made this feel like an impossible request - no, how am I going to make your 1 vanilla latte when I have 4 traveler boxes of coffee I’m making? Worked at starbucks for 4 years, either I could multitask while the coffee was brewing or we had 2 people staffed - 1 for the travelers and 1 for everything else. They had 2 maybe more people working, so extremely perplexed how my ask to have the vanilla latte a bit earlier was of extreme impossibility for the barista. As I sat and waited because he told me it would have to be at 7:30, I watched 5 people come in, order, and get their drink. One...

If I could give them a 0 I would. I waited in line for 5 minutes to order a smoothie. After another 22 minutes it still had not come out. I finally inquired and they pointed to my receipt on the counter. The order had not even been started! Even at that point the staff did not seem concerned about expediting. I requested they cancel the order and refund me. There was no acknowledgement that I had been waiting nearly 30 minutes for a smoothie.

It takes me less than three minutes to make a smoothie at home. They seemed to be working on a few incoming order-ahead orders (which apparently take priority - I watched them come in long after my order was placed and get filled) so I was trying to be patient. My fault for not asking about the status sooner. I could have completed a conference call in the time it took to order, wait, and still have no breakfast. It was certainly not worth being late...

Nice spot with good strong coffee and healthy options on the menu. I had a rainbow bowl and added 2 eggs. It was wonderful. Spinach, goat feta and tomatoes. So why not 5 stars?that comes from the staff who were a mixed bag and the pressure tip payment application - you know those applications that ask you to amount and have preset buttons for percentages. I'm not sure when a counter order from a stuck up coffee jockey who does not make eye contact, smile or greet people became 18% but it's enough to keep this place off my list. Tips = to insure proper service. And yep if you want 18% for me to come to you to order and bus my own table at least...