McDonald's — Restaurant in Sevierville

Completely horrible service. I don’t know why this place is still open. I went to the drive thru last night 11/ 9 around 7:30pm. The lady taking the order was pleasant, however. Since she did not give me a receipt I’m not sure if she messed up but my order was completely wrong when I went to the window to collect it. There was a heavy set woman(I do not know her name) Her behavior was very disgusting and disrespectful. She should not be allowed to work with the public. When she handed me the incorrect order, I explained to her that is not what I ordered. She then proceeded to tell me I’m lying and that’s what was on the order, I told her I know what I ordered, but I’m any case I was willing to pay the difference if that’s not what the lady had rang up, If she would just correct it. She yelled at me and shrugged storming off. The whole time through my interact with her being disrespectful, I remained calm, for some reason I just pitied her. I will be calling corporate, because based on her behavior, it cannot be a first she is acting like that. I will definitely not be back...

Didn't recieve my drinks in drive thru, went back around was told have to wait in line again and to go to middle window.asked if I could go around to dt window 2 and wilda ? Wes rude told me no that only for uber ? Then as im passing her window she slams receipt in my hand and shakes her head...and yes the drinks are on the ticket...this was so uncalled for and ridiculous ...we are locals here and drive past the one by our place to eat at the nicer location...so we get up to middle window no drinks made yet a mgr asks me what's wrong told her they just forgot my drinks thought she was gonna fix but no...then this young strawberry blonde mgr or shift leader comes up asks what's wrong and fixes my 2 drinks .....kudos to her on stepping in and handling issue..i thanked her and left ...unfortunately by this time our food is trash and cold ...sad...im a retired mc d mgr so I get it accidents happen but this was just sooo unprofessional... Ks#13 order 55 (ordered on app) which I love by the way and seq#...

I ordered food in the drive thru they gave me a short fry I went back in since it was $2.50 for a large and I got 1/2 of what I paid for the manager was rude and slamming stuff around was given my receipt by the cashier she then bagged me a small fry. I said why would you give me a small fry when I paid for a large she then said Where's your receipt I thought I was in the twilight zone since she had already been shown it by the cashier. So I responded saying you saw it your cashier has it she then looked again and said she had made my fries and they weren't short I was appalled at her remark and attitude. She then gave me my large fry and went in back somewhere so when I asked for her name the staff acted like I wasn't speaking english and went to the back to get her a different lady returned named June. I expressed what took place and never got the nasty fry ladies name. I won't be back not worth the hassle to just get your order correct the first time like the majority of...