The Crab Shack — Restaurant in Seward

I’m not one for writing reviews especially bad reviews but this was quite the experience. Got lunch here today. When we first walked in we thought it looked like it used to be a really nice pizza place. You have to order before you sit down, the person at the register was really hard to understand. We went to sit down at a booth and the whole booth had not been cleaned, there was food all over the seats, we tried to find a clean seat and had to settle for one with food still, unsanitary. It should be cleaned in between each customer. Started on the food we got the fish and chips which looked like it was served on a small cookie sheet pan, the fries were bland had no seasonings and tasted like frozen fries. They don’t tell you how much fish comes with the meal, it was just two pieces, and the fish was raw in the center. Stopped eating right then. Service was just ok, they didn’t check in on us once while we were there. Don’t recommend this place at all, I wish I had read reviews...

If you see this restaurant near you, please do yourself a favor and RUN AWAY.

This is the absolute worst restaurant I’ve ever been to in the United States.

Let’s start off with this - OVERPRICED. $15 for a Hamburger (which I don’t think had ground beef in it) with some soggy fries.

Now Customer Service - we asked the girl at the cash register what the hamburger was made of. She didn’t even know what it was made of, which I don’t personally think is a good sign.

As well, the fries I ate had MOLD in some of them, which I of course refused to eat.

The best thing out of the whole meal was the brownie, which was the only thing to actually edible.

Remember, if you see this restaurant, RUN AWAY for your...

We had calamari and halibut/chips. Halibut was cooked and tasted good. Fries and calamari were not. The overall building was confusing with same staff servicing multiple cuisines which probably adds to the younger staff struggling to speak properly to the menu and maintain quality.

We generally ask new places what is your best dish that will make me want to come back? We got a confused face and shoulder shrug. If it weren’t raining we would have left.

If your own workers aren’t excited about the food then why would customers be? Force them to try the menu they serve so they know how to make it better and...