Parry's Pizzeria & Taphouse

Used to love it here but not anymore. It was always a standard, reliable place for food at a good price point and the beer selection is ace.

However, my last two experiences have been horrible. After my last experience, which I made a complaint about afterwards mostly because I didn't get the points for my loyalty card, I was skeptical. It was a poor experience and service wasn't good, but they also seemed busy. I went back now after a few months because I got sent a coupon for a free pizza so I went to use it. What a mistake. Took forever to get our beers, ordered an app and a pizza and they came out within minutes of eachother, so the pizza sat there getting cold while we finished the nachos (I had specifically said we wanted the nachos first, too). The waitress never checked back with us and ignored my husband when he tried to flag her down. Finally he asked for a second beer after we were able to get the waitress' attention and it took so long that we finished our food. My husband tried to tell the waitress to forget the beer but she ignored him again. When she came over with the beer he told her we didn't want it anymore and that it was ridiculous. She didn't say anything and walked away.

When she came back she never said another word. She just tossed down the check and left. I went up to ask for a pen and she tossed that down and walked away from me. When she came back to get the check she grabbed it and left. As she was walking away we asked her if she was really just not going to say anything and she said "I'm done." We had to ask for a manager as she was walking away.

I don't know if Parrys just doesn't have front of house managers or if this was a pointed decision but the waitress sent us the manager for the back of house. She was super nice, but it was really strange to not be talking to a manager for front of house. What a waste of time. I've never asked for a manager before in my life, btw. We paid the bill and left and I just won't go back anymore. I went out to relax because of a hard day at work and instead I had to deal with a silly experience. I should have just saved my money.