Szechwan Chinese Kitchen — Restaurant in South Snyderville Basin

In short I walk in the man doesn't greet me addressing me in a manner as if I was interrupting. The restaurant was serving maybe 3 parties at the time. When I asked for a menu I stretch out my hand to receive them and he placed it on the counter below my hand, rather than in my out-stretched hand. When it came time to pay I extended my hand the furthest I was comfortable reaching without reaching over Into the counter space behind the register, in which the cashier presented to be resistant to stretching the debit machine further than 2inches from it's previous position (I waited with my hand hovering over the desk for roughly 5 sec of time) when he then moved the debit device unrestricted to meet my hand at it position in an annoyed manner. during the closing moments of this interaction another party walks in and is greeted warmly by the cashier as the make their way to their seats. I requested a refund moments after processing the way I was treated during the interaction. I will not be returning, and will actively encourage others to do the same. I like to try new places in the places I visit for the first time, but this is not a place for new patrons. I don't recommend going to this business. There are several other negative review related to food quality, in which I can not confirm or deny...

We ordered potstickers, pork fried rice, sweet and sour chicken, and crispy beef. The spicy mustard was the best thing we tasted.

The sweet and sour chicken looked like we received someone else’s doggy bag. There were six small pieces of soggy fried chicken along with a mix of peppers, onions and pineapples sitting IN THE sauce - it tasted like disappointment but the texture was the real tragedy.

What’s the point of battering, and frying the chicken to make it crispy if you are going to smother it in WET sauce before you send it out for a pickup order??!

The rest of the food was only mildly sad. The crispy beef gave me the impression of overdone beef that sat under a heat lamp too long. The potstickers were gummy in the middle and tough on the edges. The pork fried rice was forgettable.

We just wanted a tasty, low effort dinner and what we got was $80 worth of garbage. I’m so disappointed in the quality of the food that we received, and I’m frustrated that we spent that much money on something that ultimately ended up being thrown away.

I don’t leave reviews, but this was the second time we’ve had a bad order and I would not recommend to anyone else. The soggy sweet and sour chicken felt like an insult....

Our family has frequented Szechwan Chinese Kitchen for a very long time. Even during the Covid-19 lock down, we visited multiple times for curbside pickup. As many people did, we gave extra generous tips to our favorite restaurants and servers during Covid. Szechwan is pricey, but food quality and selection are excellent. We took really good care to tip them above 50% on take-out orders.

Unfortunately, we have made our last visit, after this past week. My wife and her guest had dinner at Szechwan and a server we have known and loved for years, Omar, accused us of leaving without paying our bill on a recent visit. My wife was shocked and mad as hell because the inquiry was accusatory. Apparently he is convinced we left without paying. He was our server on the night in question, but another employee took our credit card payment - also a person that has helped us many times. We have pulled the bank transaction and I'll be sending it to the owner, as well as pointing out the 30% gratuity.

David's Kitchen in South Salt Lake will get our extra business from now on. The owner's son, Henry, is awesome and the food is better as well. We will make the...