Barking Cat — Local services in South Snyderville Basin

Manager was rude and condescending. After buying over $400 worth of products in December, I came to return one unopened with price tag still on item. After pulling up the receipt, she said she didn’t see it, asked if I had bought it somewhere else. After assuring her I had only been to the store once and most assuredly bought it there, she told me I must not have paid for it last time!?—essentially accusing me of shoplifting. When she finally scrolled down the long receipt of items I bought that day, she found it and smugly offered me store credit, but no apology for her accusation. When I asked her about dog food, the only one she would recommend was raw meat. When I told her I was vegan, but that I let my dog eat meat, but probably not that much, she proceeded to lecture me on how I need to do my research and allow my dog to eat meat. After again telling her that I do allow my dog to have meat, she wouldn’t let it go and kept going on about how I shouldn’t impose my dietary guidelines on my dog. Oh my gosh, lady. Let it go. And how about actually listening to the customer every now and then? As much as I would love to support local business, in this case, because of your manager’s lack of social skills and respect, I will not...

The Barking Cat is my new favorite local store! We recently adopted a new pup who we were told has a very sensitive stomach/allergies. I went into the Barking Cat the day after Thanksgiving to see if they had any advice. The young man, Justin, spent time explaining canine food sensitivities/allergies, and he suggested some dietary options. I purchased the food he highly recommended, and it has worked wonders! I'm so grateful for his help! As I was leaving the store with the food I had purchased, I noticed the store's hours listed near the door. Unbeknownst to me, I had entered the store about 10 minutes past closing time and stayed until more than 30 minutes past closing time. The young man helping me never gave me any clue that I was taking up time after-hours. He was so welcoming and knowledgeable, and he patiently worked with me until I settled on my purchase. The store also carries tons of unique toys and treats and gifts. I am now a...

Our Labrador LOVES swimming. Do much that we have to limit our time on Lake Days because I get too scared he will just crash while swimming. Backcountry and many other pet stores down in there Salt Lake Valley did not have a vest large enough for Canyon or did not carry the durable lifevest brands we that we preferred.

We were going camping up at Jordanelle Reservoir and pre-called here to make sure they had an XL vest that would fit 100+ lbs with a handle. The gal working there was SO helpful on the phone and in person to make sure it was a secure fit, and also gave us a tip or two on how to position it on our Labrador and which brands last the longest.

Not to mention. This store is the CUTEST lil' pet store with a plethora of items, (water toys, all pet supplies, paintings of pets from local...