McDonald's — Restaurant in Southaven

This particular McDonald's restaurant has consistently been a complete and total disappointment and waste of both time and money for me and my family. We have tried to patronize this McDonald's multiple times only to be given orders that had nothing that we ordered in the bags, orders that were only partially correct, and orders that were simply wrong. People like to say that you can only expect "so much" from a fast food joint, but this is excuse can only go so far to make up for the blatant lack of respect for a paying customer. If you try to call this restaurant to voice your concerns to management you will find yourself being hung up on repeatedly by who I can only assume is either the employee who screwed your order or a "manager" that would much rather slack off in the back than assist you. If you decide to go to this particular McDonald's simply based on convenience of location, I sincerely urge you to drive 5 more minutes out of your way to either the McDonald's at Goodman and HWY 51 or the one at Goodman and Airways. Again, this particular McDonald's is a waste of your...

Worst service ever.. I wish I could rate 0 stars. I don't know why I keep giving this place a chance. They have never gotten my order right, but I was hungry and mcdonalds sounded good. Number one, we go through the drive through, and after waiting for 5 minutes to even be ackolnowledged, I finally get some random mumbling, to which I reply "I'm sorry?" I finally am able to decipher her "accent" to which she STATES "Go ahead with your order" Not a polite "welcome to McDonalds, how may I help you?" that I am used to when going to other Mcdonalds. The woman who took my card for payment was rude. The only bright side to my drive through experience was the gentleman who gave us our food, as he was new, and I could tell he was trying. This wasn't the worst though, as I am used to the poor attitude of this particular McDonald's. As we leave and my wife takes a bite of her samdwich, feels a crunch, proceeds to look down at her sandwich, and there is an insect leg in the quarter pounder box. I don't know what is going on at this place, but rest assured, I will...

Just went to this McDonalds for a McFlurry because Sonic was closed. I don’t know why I went because it’s always awful. The girl who took my order talked like she was half asleep, and when the other worker gave me my food, she didn’t even speak. The McFlurry I ordered only had Oreo crumbs on top when I paid for extra, extra Oreos. Also, they often regularly close for 30 minutes at random times.

This McDonalds is an absolute DISGRACE to DeSoto County and should get new management, ownership, and workers who actually care. Until then, I’ll be giving my $ to Taco Bell across the street because they actually care about their customers.

—REVIEW FROM A YEAR AGO— Service is not good. My husband and I came here to order the new Tripple stack McGriddle off of the 24-hour breakfast menu (that we had previously ordered from the McDonald's off of Goodman Rd a day prior), and when we got to the window the young girl gave us word from the manager that they don't serve those after 10:30 am. We were shocked to...