Del Taco — Restaurant in Sparks

We ordered classic chicken burritos and got two messy chicken tacos. We ordered 3 new carnitas street tacos with no onions and got 3 carne asada street tacos with so much cilantro it was ridiculous. The cilantro had full stems and the meat tasted days old (gross). It had green sauce not rojo sauce, frankly I’m surprised they paid attention to the “no onions”. Then my son had a bean and cheese burrito add sour cream. There was so much sour cream that it was terribly runny and thrown together in a way that made the tortilla fall apart after two bites. It was seriously a mess. We also ordered a spice chicken burrito with no sauce and got chicken pieces that were hard to chew and tasted days old. Not fresh at all! We were not given a receipt so I can even provide that to management.

It’s been a hit and miss with this Del Taco location for the last two years. More misses than not but it’s a lot closer than the other locations. Other family members do not bother coming to this location. The meat often tastes old, reheated ick. Whomever prepares the food obviously doesn’t care about the correct way to assemble the food items let alone care about doing the bare minimum. No quality control at all. Portions are either very slim (especially breakfast burritos) or grossly overboard with condiments and veggie components. I should’ve taken photos but was so irritated and disgusted with the way our food was that I forgot to. I hope management takes this seriously. There was no wait in the drive thru, no one waiting inside so it’s not like they were inundated with customers. It was approximately 4:55 - 5:00pm when we went through the drive through.

If you want good Del Taco, go to the location off of Vista by the freeway in Sparks. They are consistently good, fresh and portions are...

On Sunday, July 28th, approximately 5:00pm, my husband drove thru this Del Taco location and ordered dinner. The girl handed him his order and promptly left the window. My husband quickly checked the order and was missing an order of fries and a large Coke. After waiting a few minutes, the same girl returned to the window and stated “Do you need something else?”. My husband then advised this girl that he was missing a fries and large Coke. She turned around and came back with the rest of the order and never said a word to my husband. My husband then waited until she returned again and he ask her for some hot sauce when she grabbed a handful and tossed it at my husband! She was very rude and never once said ‘Thank you’. When I called to complain of her rudeness, tossing hot sauce and receiving two large Dr. Pepper’s rather than two large cokes, The girl on the phone asked me if this was the order with the man who ordered two large cokes? I said, yes, and she proceeded to tell me my husband was a liar and she would never toss hot sauce at anyone. After requesting her name and to talk to the manager, she refused both, stating that she was the manager and didn’t have to give me her name! She then proceeded to tell me “You and I both know your husband is a liar”. She called my husband a liar three times! She also stated “Giving you two large Dr. Peppers instead of Coke is no big deal. Just come back and get the Cokes”. We live 20 minutes away. After listening to her give me a lecture for over two minutes, I simply stated “I’ll call someone else and hung up. I have never encountered someone so rude and disrespectful! I never leave reviews but this was too awful to ignore!! She should be fired!!! I will never go to this Del...

It's my first time eating at any Del Taco, ever. I did not have high expectations because I thought it would be like a taco bell fast food experience. 9:00ish on a Saturday night. I glanced at the 3 people working. I dont think any of them is 21 years old. I am writing this to say that I am pleasantly surprised. The three of them worked pretty efficiently together. Their movements almost looked choreographed. A steady stream of cars has been going through the drive in. I have enjoyed a wonderful meal. The wait was a bit longer than expected, but I came inside because there was a long line of cars. I know they are pretty busy. I ordered a bean and cheese burrito, because one can't really mess that up. I was excited to see that they have a green sauce choice. Delicious! I requested extra cheese and sour cream to be added, and I enjoyed the simple offering. The green sauce elevated the dish. I also had a grilled chicken taco. Nothing spectacular, but tasty! I dont usually eat fast food, but I was in the area and very hungry. I will come back if I'm back up this way. It was refreshing to see these kids hustling in a job that is not likely a long term career choice for them. But they were invested in getting my meal prepared as ordered. Thanks for a pleasant...