We come here frequently and have loved it from the start. So when the owner was talking with us about the supply costs, we completely understood why she was going to need to raise the prices. And we didn't hesitate to continue coming to our favorite place. But tonight, when I stopped to get out usual, there was a new young lady preparing the bowls. She seemed very nice, but in preparing the food, she got very skimpy with the portions. She shook the serving spoon on the tuna and salmon until the amount was clearly below the edge of the spoon. (My bowl had 6 small squares of tuna.) When I mentioned it, she was very flip and said that was the way the owner wanted it served. When preparing the second bowl, she skimped even more as if she were being defiant. I don't want to stop coming here, because we really like the owner and the food. But service and portions do matter. We work hard for our...
Read moreOur first visit here was absolutely wonderful! My parents were with us and we all had a wonderful meal that had been accented by employees who seemed to care about their customers. The second time we went, it was just my husband and me, and it was nearly the exact opposite. Whoever was working behind the counter had ZERO personality, and even less customer service skills. Thankfully, we've found another poké restaurant to go to when we're in the mood. In this day, people aren't grateful enough for their jobs so they figure they can treat their customers however they wish. Although the food is delicious, I hope to never step foot back in this place. Employees make...
Read moreI can not find a number to contact owner of this franchise. Although the food looks amazing, I ordered from a young Man today who did not change his gloves and kept touching his eyes and mask and chest while taking my order. I chose not to order my 2nd bowl after knowing his gloves are overly contaminated and other customers were there so did not want to cause embarrassement or other customers attention to the uncomfortable situation. Please teach your employees to change gloves and not to touch every part of their body when serving or...
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