New Sheridan Historic Bar — Restaurant in Telluride

I would recommend New Sheridan Chop House to anyone. Amazing food and service. My family has spent every Christmas Eve for the past 10-12 years there.

However, I use to love the bar at New Sheridan until tonight. My wife, my Mom, and I went into the bar to get a flat liner to celebrate my father's life. My father passed away after a 2.5 year battle with throat cancer earlier this month. He was my best friend and business partner. He always enjoyed seeing my mom and her friends get a flat liner and make snow angels in the street after the drinks around Christmas time. I was asked to show my Id, which I held before the plexiglass tonight. The rude bartender asked me to hold it closer so I put it right against the plexiglass. He said, "I have bad eyes and still can't see." Therefore, I put my ID under the plexiglass still inside my wallet for him to see. Finally, he asked for me to take my ID out of my wallet so he could check it under a light. All he had to do was ask me from the beginning to take my ID out of my wallet. He continued to be rude for everyone in our party. I decided to be the bigger man and use the restroom and cool down to de-escalate the situation. When I returned, I gave the bartender a 20% tip because I know the virus has had an impact on bars and restaurants. When I gave him the tip, I wrote a note on the bottom of the bill to let him know about my dad and how he was so rude when we were celebrating my father's life. I didn't want to call him out using my voice, so I decided to write the note on the bill. The bartender noticed me writing the note and yelled "if you want to say something, then say something to my face." Incredibly rude when I was trying to say something in private to him and not embarrass him in front of others. He kept pushing me to say what I was writing on the bill. I finally said quietly, " you will see when I hand you the bill ahole." He told the manager at the bar what I said and the manager grabbed my wife's drink, my moms drink and my drink and told us to get out. We left right away. I told the manager we would leave, but to refund me the money for the drinks since we didn't have a sip. The manager said you will have to take it up with your credit card company. The bartender and the manager handled the situation poorly. I even told the manager that we were celebrating my fathers life and he said "well you f*ed that up" and proceeded to kick us out without hearing our side of the story. Very sad and pathetic situation for a family where the emotion is still very raw. I am very disappointed with the place I use to love. I spoke to the main guy in charge, Ray, later tonight and he handled the situation like a professional. I just hope hope the manager and bartender can learn how to respect customers. My family and I was embarrassed tonight for no reason. I really hope this never happens to...

I was sitting at the bar, very busy Friday night. There was a group standing around behind me waiting patiently to order drinks, the lady waiting to order jokingly said “do I need to know the bartender to get a drink” and I responded “you need to wave your arms”… obviously I was making the comment in jest and the bartender snapped at me in front of everyone around me at the bar, and then snapped at the lady telling her “do not wave your arms” Bartender in his 40s or maybe early 50s, some tattoos on his arms. Other than him being a rude terrible bartender not able to work under the pressure of a busy bar and snapping at a comment that was obviously not serious this...

While the interior is beautiful and moody, I can't say we had a positive experience at the New Sheridan bar. We were able to grab a seat at the bar with no wait, but got a pretty intense review of our IDs before any service. I agree it is fair to review IDs however is needed, but it's the only place in Colorado during our week and half trip where there was hesitation so not sure what the issue was. The drinks themselves we received were weak and overly sweet and we expected more impressive liquor/whiskey options to match the historic bar...