Krystal — Restaurant in Tifton

I am originally from the the north, and there is another chain that specializes in the "slider" style burger. I have had a serious craving for those, but that chain only has one location in Orlando and it's right in the middle of the Disney traffic nightmare. Pass.

I have been told that Krystal's are the exact same thing, so I figured it was time to find out for myself.

I ordered the number 3 combo, large. That's 3 double cheeseburgers, fries, and drink.

What I got was 2 double cheeseburgers, a very small fry, and a drink.

First the food. Not knowing how the burgers are prepared, I received the doubles with cheese, pickles, and mustard. I wasn't prepared for the mustard as the other chain's do not put condiments on the burgers. However, I am not opposed to the mustard, it was just a different taste than I expected.

There are similarities with the thin burger, sauteed onions, and the slider bun. But that's about it.

The fries are not crinkle cut like the other chain, they are more like the ones at a Burger King. And, they are not my favorites by any means.

Service: The lady who took my order seemed to be the only employee who was trying to juggle the front counter and the drive-through simultaneously. She was friendly but she was very overwhelmed and obviously did not get an opportunity to check my order.

The line cook wasn't in any sort of company gear and looked like someone they may have pulled in at the last minute. Expressionless and one could tell she didn't want to be there.

The third employee stood at the corner of the grill area between the front counter and drive through window putting orders in bags. Looking at the sight of this person, almost made me cancel my order. She had absolutely no desire to be there. No expression. Just stood there batting her massive fake eyelashes and sighing.

Cleanliness. Tables needed wiped down. The location was not busy, as the lunch rush had not started yet.

Had I used the bathroom before I ordered, I would have not ordered and left immediately. If the bathrooms are that bad, what's the kitchen area like?

Obviously the labor market everywhere is horrible, especially in the food and service industries. As a hiring manger, I get it. But management must motivate, incentivize, and reward those employees who do show up to work and who do try to perform at an expected level.

Good luck in...

Beware the worst customer service I have ever had. We spend over $30 for breakfast sandwiches I asked for unsweetened tea with Splenda she never said they didn’t have any Splenda. When I got my food and tea I asked about the Splenda she said they only had sweet and low then told us we had to go back through the drive-through which was back up already. She never offered to get it and bring it to us. Food is nasty and covered in grease. These reviews needs to give everyone the option of giving what we really want to give a -2* . So I when across the street to get me a good unsweetened tea. The service is very good at the McDonald’s across the street which I had just got my food from there. Only reason we went to the Krystal was because where we live they don’t have a Krystal and my husband loves the Krystal burgers. But not at this one I don’t think he even ate his burgers that we had to wait for. After all the wait for the burgers they wasn’t even cooked all the way. How can you make someone wait almost 20 minutes for Krystal burgers and not get them cooked all the way. My daughter said they couldn’t eat there’s either. So I guess I’m going to change my -2* to -10* please don’t waste your money on this place. Nasty food and very very...

I almost never leave reviews but tonight I was left dumbfounded. I had to repeat my order over 20 times at the speaker box and even when coming up to the window I had to repeat my order while I was given dirty looks. I asked to remove the drinks from my order as politely as possible and this simple request made us wait even longer. I tried to tell the women working that I was sorry if I caused any inconvenience but they still treated me with so much disrespect. When I tried to cash out with the cashier and she tried to say I handed her a different amount of money so I would give her more, and got mad at me when I explained how much money I handed her. And she still shorted me my change. When I asked to speak to a manager or get the correct change she just gave me a disgusted look and walked away. I genuinely tried to work with them and try to work out the problem but it seems like the management didn’t care either and told me that I didn’t get to see any management. I was told they were the only two on the shift which is completely unfair to them as workers but it still doesn’t warrant the disrespect we were given over the...