Sbarro Del Amo — Restaurant in Torrance

We came to Sbarro in order to eat pizza for my brothers birthday. The first bad part was that we had to wait 35 minutes. That wasn’t too bad. We ordered a half cheese and half pepperoni pizza because two of our family members can’t eat pork. They ended up giving us all pepperoni and those two family members couldn’t eat the pizza. We took the pizza back but they said it would take even longer. We were highly dissatisfied as we watched the kids across from us watch The Grinch and eat their pizza. I’m just saying this to advise the other people who are going to get sbarro or to the employees to realize what they...

I CAME BACK TO GIVE THIS PLACE ANOTHER TRY ONLY BECAUSE IT'S BEEN A YEAR SINCE I WAS HERE. THE DOUGH WAS REALLY SOFT I ORDERED A WHOLE CALZONE PIZZA WHICH WAS PRETTY GOOD. THE EMPLOYEES WE'RE MUCH BETTER TO CUSTOMER SERVICE BUT THE STORE MANGER (JOSE) WANT VERY APPROACHABLE. PLUS HE WAS WATCHING HIS PHONE WHILE WORKING THE REGISTER. I REALLY HOPE THAT THE OWNER TAKES THE TIME TO REVIEW THE CUSTOMERS REVIEWS AND ACTUALLY PUTS A PLAN TO "MAKE SBARRO GREAT AGAIN" I REMEMBER THI EATING SBARRO FROM THE LONG BEACH MALL BACK IN THE 90'S. YOU NEED CUSTOMER SERVICE LIKE THEY HAVE...

Stay away from this place if possible. The food is never served warm. The workers never smile. Also, I just found that Management has decided NOT to give free refills with a purchase of a drink. Maximizing profits at our expense is unacceptable! We need to stand strong together and avoid this place until they bring back the free one refill policy! Most other food places in the Del Amo Mall food court do offer free one time refills. Only one food place charges 65 cents...