Bibille — Restaurant in Town of Greenburgh

We've been going to Bibille for a few years. See my full review on Yelp.

First-- the service is friendly enough, but there's a problem when you need 3 different staff to figure out what the customers are asking for. We just wanted to know where the small order of kimchi and seaweed salad were-- 2 cold appetizers that really should have come out before the ramen. And it took us a few minutes to ask for a second spoon so we could actually eat the ramen when it came. I can't even say that staff was overly busy because the place wasn't full. Maybe they were slammed with takeout orders, but I saw no one come to pick up orders and the kitchen didn't bring out any. We were just at a vietnamese place the other day and it was also half-full, but there was a constant stream of takeout packages coming out of the kitchen and customers coming to pick up their orders. Last night at Bibille, the staff seemed busy, but they just kept going back and forth.

Second-- the food came out willy nilly. We ordered 2 small apps, 2 different dumpling orders, and 2 ramen bowls. We got the fried dumplings first, then a bowl of ramen, then a few minutes later the 2nd bowl of ramen, then when we asked about the kimchi, we were told that it takes time to make the steamed dumplings. We know that-- but we were wondering where the kimchi and seaweed salad were-- and when we got them they were prepackaged in a tiny condiment container. Why didn't we get those first? No one understood us to answer the question. Then we finally got the steamed dumplings, two were smashed open and they weren't that hot-- which tells me they were either not microwaved well enough or they had been sitting on a counter waiting for service. The dumplings also were just meh. They weren't handmade and they weren't even the good kind that you can get at your local Asian market in the freezer section. They were bland and even though they were both different flavors, they weren't exactly what I was expecting. I ordered spicy pork which turned out not to be spicy, although it was a bright red. The steamed should've been beef/kimchi, but it tasted like neither beef nor kimchi, but unspiced pork.

While I'm on the dumplings-- when was the last time you got dumplings served with a packet of soy sauce? Sort of like you get with takeout sushi. Dumplings aren't served with soy sauce. Not unless you're making them at home & don't have anything else. Speaking of making things at home-- when I'm in the mood for a ramenesque bowl of noodles at home, I generally make a miso broth & toss in a few noodles. That's not ramen. That's what you get when you want ramen but have neither the skills nor the ingredients to make a good ramen bowl. This ramen wasn't as good as the dinky bowl I make at home. When I make miso at home, I use the miso paste-- not the powdered miso packet you get with some of the overly processed noodles. This ramen was that kind of powdered, processed miso garbage. It wasn't bad-- but it wasn't ramen. And yes, I know this is supposed to be Korean fusion cuisine. But fused with what? This broth is not like the ramen bowls we got a the same restaurant last year.

And finally-- the egg & chasu. The egg was a sorry excuse for the unctuous soft-boiled egg that you get in a traditional (or even non-traditional but competent) noodle house. This was hardboiled to within an inch of its life. And the poor chasu was GRILLED. I was really looking forward to a nice ramen bowl with the succulent chasu. This was overcooked. I mean, how do you overcook chasu if you have any clue as to what you're doing? It was seared and dry-- not unlike shoe-leather. As added umami, it had the distinct flavor of an unwashed grill. Really uncool. Really horrible actually. I couldn't even eat half the bowl-- and for a meal that cost us $62, they should be ashamed of themselves.

About an hour after I ate, I also started to feel decidedly unwell. Nothing like a bad meal that makes you want to vomit to really put a cap on a...

From the start, the Asian woman behind the counter didn't make me feel comfortable at all. Respecting the covid safety parameters, i helped myself to the available hand sanitizer in the restaurant before i made my order. It just happened to be next to the tip jar, to which prompted this woman hastily move it away from my reach. Trying not to take offense, I continued to make my order. Once it was made, the woman requested that i wait outside and that she will bring my order to me. I didn't understand the need for this when the two patrons prior to me were allowed to stay indoors until their order was complete. Still, I complied and I waited outside for near 10 minutes for a drink order. A patron who came in after me and waited indoors to complete his order alerted me that my drink was waiting by a table near the entrance. Honestly, I really don't want to speculate on the motivations of this woman. But based on this uncomfortable experience, I don't need to visit this...

Normally I don’t write reviews for restaurants but certain restaurants needs it. Bibille has great food and somewhat great customer service to those they want to give it to. I’ve came across an passive aggressive employee who rolls her eyes when I’m ordering but does it in a way she thinks I can’t tell, she rolled her eyes when my boyfriend and I came into the restaurant like instantly rolled her eyes once we walked in, I was a bit confused what the problem was she acts like she doesn’t want to serve us or interact with my boyfriend and I. Mind you we’ve never been rude or anything for her to give this type of energy. Today we went in for food and staff seemed as if they didn’t want to serve us made me feel like I was a problem. The Asian lady and cook are very nice but the other staff is passive aggressive especially the Hispanic lady who takes orders. Her picture will...