Outback Steakhouse — Restaurant in Tualatin

Don’t know how to start but here we go! I consider myself to be a nice humble person for the most part. A lot of what has humbled me even more is the fact that in 2019 I came down with an Autoimmune condition that changed my life completely.

With that said, I NEVER EVER really like to use the “RACE CARD” as I am a proud Mexican-American! But this evening, for the first time in a long long time, I felt so belittled, disrespected, and discriminated, to the point that I had to walk out of Outback as i literally felt sick, and got shaky from all the emotions!!!!

To start, when the waiter came to greet us, we were barely even acknowledged and wondered whether the waiter was speaking to us, or was more concerned in pleasing the table aside from us.

Since it had been a while since we had been to Outback, we had to really overlook the menu to kind of have an idea of what and how to order.

As we began to order, the waitress noticed that we were struggling to put a meal together for our daughters but didn’t offer to help either. We were never provided a children’s menu, which we only found out that one existed, as we later saw the same waiter provide another little girl next to our table with a kids menu, AND crayons even?!?!?

Not being able to stand the temperature due to my Raynard’s Syndrome along with already being pissed off and what not, I walked out, leaving my wife and daughters to take care of the check. Before receiving our check my wife asked for two boxes for our leftover food, packed it, and waited a good 10 minutes for our waiter before deciding to get up, and go wait another 10 minutes up at the front counter as there was nobody there to assist her as well.

At that time my wife decided to walk back to our table, at which she finally saw the waitress approaching our table. As my wife approached her, the waitress decided to bellow out to her co-worker, “ did they seriously just walk out?” as so everyone that was around her could hear her. I guess even after providing such awful service she still had the courage to try to embarrass us even more! As to what my wife being the better person, took a deep breath and asked her to please take care of the check.

So I highly doubt that we will ever come back here and a heads up for anyone who might come across this review, whether you are looking for somewhere to go eat, or apply for a job. One of the best pieces of advice I have ever received is, “work where you are happy, otherwise find a new place to work…..or in this case……eat...

It has been a long moment since we dined at Outback. Our granddaughters wish to dine here for her 10th birthday brought us back. I think she pretty much enjoyed her dinner but her grandpa who is reviewing the place experienced an entirely different outcome. The restaurant was not busy so that will not be an excuse. Orders in and drinks and bread to the table. I order the 6 oz sirloin with Alice Springs Chicken and fries which also came with a Caesar Salad. We order the table a Blooming Onion to start. Onion comes out, somewhat tasty but tends to fall apart when one grabs a few to dip in sauce. That leaves you with breading in sauce and a naked onion in hand. Entrees delivered to table and my dinner is missing the fries. Server says he needs to bring them. How does the kitchen leave that off? Ten minutes later and dinner getting cold fries come-out. I cut into my sirloin and it is still alive. Medium rare is considered cool center almost raw. Alice Springs must have hated chicken because the dish lacked flavor and the cheese overpowered the dish. The last minute fries were just okay but waiter did not bring anything to dip them in. Yes, another wait while he went to get something for the fries. The worst part was at the finish the waiter was going to bring the birthday girl out a dessert but when we asked if we could get it to go because another grandchild was not feeling good he just brought the check. When I asked about the birthday dessert to go he said a sundae would not travel well. He could have offered a non ice cream dessert but instead just delivered the check. Mind you we did not complain to him at all. He just seemed as if he did not want to work there. It took forever to get the bill. I paid and still left a 20 percent tip but decided I would not wish to return to this Outback Steakhouse...

So there I was—alone, hungry, and heartbroken. My day had started off strong: I was determined to finally fix my life, starting with laundry. But as I reached into the dryer, I discovered I’d washed (and shrunk) my favorite pair of jeans. And not just any jeans—these were my “I might run into my ex while looking mysteriously hot” jeans. Devastated, I wandered the streets of Tualatin like a stylish ghost in sweatpants.

I needed comfort. I needed steak. I needed hope.

Enter: Brandy, Nicole, and Elizabeth—the holy trinity of hospitality at Outback Steakhouse.

Brandy, the fearless leader, greeted me with the kind of confidence you only see in women who have memorized the entire menu and probably bench press emotional damage in her free time. She took one look at me, saw the invisible storm cloud hovering above my head, and said, “We got you.”

Nicole floated over like a sunshine-soaked kangaroo goddess. She handed me a bread loaf so warm I considered hugging it. She didn’t judge me when I asked for extra butter… twice.

Elizabeth, an actual angel in human form, made sure my Diet Coke was never below 93% full. Every time I took a sip, she appeared out of nowhere like a fizzy ninja, refilling it before I even had time to spiral.

Together, these women turned my tragic Tuesday into a magical, meat-filled redemption arc. I left that Outback reborn—full of steak, free of sadness, and pretty sure I could text my ex just to say, “Look at me now, loser. I’m thriving and also bloated.”

10/10 would spiral again if it means getting served by these queens. Someone give them a raise, a reality show, and a lifetime supply of...