Yard House — Restaurant in Tysons

Food was amazing as usual, service on the other hand is to be improved.

I walked in as a carry out customer (as there are hosts at the front) and waited for about 10-15 minutes before anyone even acknowledged me.

At this point I took the initiative to get the young woman’s attention as it was about 20 minutes past my expected food ready time, she swiftly told me to hold on then proceeded to walk away and never come back. I specifically watched her make a b line around the empty booths to avoid coming back to the front where she knew I was waiting for assistance.

Finally 20 minutes elapses and another host emerges from the back and asks if I have been helped, I inform them that I am here for a pickup and that the last host took off on me without even asking for my information before disappearing. Mind you at this time it is Sunday night at 10pm, the restaurant is not busy AT ALL inside outside of the bar.

Once he takes my name he returns back to the back and what do you know, the original girl who was avoiding me and did not acknowledge me upfront has my order in hand under direction I assume of the host I spoke with the second time.

My problem is that this young lady had the nerve to stop me and ask to sign if I wanted to tip them for their service with a big smile as if she didn’t blatantly avoid me just a few minutes earlier... obviously not.

I usually do not leave reviews unless the service I received is exceptionally good or exceptionally bad, and this Sunday September 1st, 2024 my customer experience service was remarkably bad.

Note to Yard House TYCO: DO NOT ASK CUSTOMERS WHO YOU ASSISTED POORLY IF THEY WOULD...

Great Experience at Yard House, Tysons Galleria

🥗 Food Quality The food here hits the mark every time. We ordered a variety of dishes for the table—from the Nashville hot chicken sandwich to the truffle fries and burger —and everything was fresh, flavorful, and well portioned. The kitchen staff clearly takes pride in presentation and taste.

🍹 Drinks I’ll Try Next Time The drink menu is extensive, with over 100 beers on tap and a surprisingly creative cocktail list. I stuck with water this time

🪑 Ambiance & Vibe The atmosphere strikes a nice balance—lively without being chaotic. Music is upbeat but not overpowering, and the lighting sets a cool, energetic tone perfect for casual dinners or happy hours. Plenty of TVs around the bar for game day vibes without overwhelming the dining area.

📍 Location Being located in Tysons Galleria makes it super convenient—plenty of parking and easy access from Route 123 or the Beltway. It's a great spot for meeting up after work or grabbing dinner before a movie or shopping run.

🙌 Service & Staff The service here deserves its own shout-out. Our server, Bella, was absolutely fantastic—friendly, attentive, and knowledgeable. She paced the courses well and checked in just enough without hovering. It’s clear she cares about making her guests feel welcome and taken care of. Shout out to Bella for making our evening extra special!

Final Verdict Yard House Tysons is a reliable choice for great food, tons of drink options, and a chill, social atmosphere. Looking forward to...

So, my first time coming to yard house, I got a stare (to hopefull acknowledge my presence) but was not greeted by a bartender that def exchanged eye contact, then I sat down and she walked away. Okay, no problem. Ended up waiting a few minutes for different sets of bartenders to make their rounds and was approached by a helpful gentleman named Alex (who was willing to chill my beer glass with ice and water for a few mins since they don’t do cold glasses and I NEED MY BEER COLD)gave me some great recommendations: The firecracker shrimp, spicy tuna stack and wings. Unfortunately not big on the seafood or the fried stuff, ended up going with the cilantro lime chicken, and it did not disappoint cause It was the BEST chicken I’ve had in this area hands down! Other places try to mimic, yet I’m going to have dreams about Yard Houses cilantro lime chicken for days to come specifically cause it jackknives pretty much any contender in the area. I cannot wait to come back and do it again. It took a little bit of time to come out but I am so thankful it did. Clearly there was no microwave (chef Mike) involved in the cooking of the food. 12/10 for this dish, at under 600 calories I feel like this was the best decision I’ve ever made. This place is a win and while I came on a Sunday evening, I can only imagine how crazy it gets here for sports events so get here hours early if you...