Where do I start with this review? Here's a TLDR rundown:
Food literally dumped in bags, including cinnamon twists and nachos Ordered steak on 3 of my tacos, no other toppings, but received 1 taco with steak, melted cheese, and fries, and 1 taco with all toppings, 3rd taco was missing Missing dorito taco Missing fries Cold food You cannot go into the store to dispute any issues since the doors are kept locked and the drive-thru was out to the street No solution was offered at the drive-thru window Called location and was initially unprofessionally addressed by the "manager" after first being told that no manager was present, was told that they "didn't care" about my messed up order and when I asked if they were aware of what their employees were doing they also stated that they "didn't care"
I'm not one to complain about my experiences with fast food and I understand that some mistakes are, well, mistakes. I've had numerous problems with this location though nearly every time I've gone here, but this was FAR from a mere mistake. Corporate needs to take a visit to this location and supervise the employees here since their managers "don't care" enough about their jobs, what their employees are doing, and the customer experience as a whole. If I could rate 0 stars, I would. Will NEVER be coming back here again. Should've just went to Chick-Fil-A across...
Read moreI frequented the Taco Bell on Delsea Drive in Vineland last week & I was incredibly disappointed with my visit. I paid, was not given a receipt, not given the sauces I requested, and was immediately asked to pull into a parking spot to wait for my food. I ordered 3 steak cheesy gordita crunches & 2 crunch wrap supremes. The worker was very kind & apologetic for having me pull into a spot. I waited 17 minutes for my items - which I didn't mind all that much considering how short staffed they were & the poor worker was running around to cars like crazy. When I got home I noticed my sauces were not in the bag (I requested to be sure they were twice) & when I bit into my crunch wrap supremes, there was no meat not melted cheese in them. None. Just lettuce, sour cream and tomatoes - it appeared. My Gorditas had roughly 6 tiny pieces of steak in them. I paid a little over $30 for these items & could not have been more disappointed. This particular store is usually very good & on point. So this surprised me greatly. Hoping the next visit will be a little better. I'm sure the workers are trying their best. But shame on corporate for allowing them to struggle the...
Read more7/2022 📱🌮📱 order. Came perfect. I was actually impressed. Haven't seen Taco Bell that good in a minute. However, they forgot the sauce. When we asked young light skinned minor with the afro puff pony tail at the 2nd window for our sauce, she rolled her eyes at us. When she came back with the sauce, she rolled her eyes again. We asked her name but she shut the window and ignored us. This was the same moment we realized we had no napkins. We didn't move and she let us sit there holding up the line. We asked another young woman that finally came to the window and she told us they didn't have napkins! Seriously?? We left but I was irritated enough to have Google call for me. The manager AJ wouldn't tell me the girl in the 2nd windows name bc she's a minor and then told me I could make the complaint to corporate. Umm.... why would I have to tell corporate about some rude little girl if I'm talking to the manager? At that moment I recommended a new manager as well. He can't keep napkins in stock, how can he control his staff?
3/2022 🌮🌮 Food was awesome. Not overly full but didn't skimp. Would've given 5 but they forgot our...
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