Starbucks — Restaurant in Virginia Beach

Here I had bad experience at this branch. I went for using restroom,I asked respectfully for using restroom but she said you have to buy something. And I requested I am frequently buy coffee and food at Starbucks please allow to me use restroom as loyalty customer please as humanitarian help And she said no Starbucks not allow to use restroom. And How she judge I will not buy anything after using restroom they treated wrong. Her name Marticia and I never had bad experience in any branch and how she know after using restroom I will not buy she can’t judge and like me I drive a lot so I stop buy any place because of using restroom then buy something its not necessary u buy first and then go use restroom it means like if people bladder full of urine and use restroom so they have to stand at line waiting buy something then they will allow to use restroom and how sale Girl like Marticia and other sales girls how they think I will not buy after using restroom how they judge like this. And I oder there Spicy Falafel Pocket they serve me Fata Egg Spinach Wraps and I am Vegetarian how can person go back n change $5 food after drove 20 Miles Far. If Restroom policy from Starbucks like treated people like this they loosing business and one more think we get excellent coffee taste at Black Riffle Coffee here Starbucks doesn’t have any losses if one...

Bux must be reducing their cup size bcoz I ordered a latte grande and it was much smaller than my visits to other locations outside the state and it was just over 1/2 full of coffee with loads of foam for just under 6.oo this isn’t the Starbucks I remember although I don’t patronize them often due to their corporate policies all over the news and corporate image is important and leaves a lasting impression on me - as important is asking if I will be having my coffee inside and not to go (if I select to enter the store it means I will be staying inside for my coffee) bcoz I would have liked to sit with a ceramic cup and enjoy the coffee - I am possibly comparing my experience to overseas Starbucks service where they serve coffee in ceramic cups if ordering in - snack and food selection is far less than overseas locations - heads-up to Starbucks corporate management that the USA market is what made Starbucks successful and Americans deserve the same upscale interior found in overseas locations almost as if Starbucks corporate management assesses and determines what level of interiors are “satisfactory enough” for certain markets - that is where my mind goes to when comparing experiences at different Starbucks locations whether USA or overseas -overall I got a good cup of java whether the volume or quality of the experience was not to...

I went to this location with my daughter for some frapps. I was told they didnt have venti sizes so I had to order 2 talls which would be the same amount of ounces as a venti. I thought that was odd. So when I got to the window I asked if I was being charged the venti price and using 2 tall cups or being charged for 2 talls. They were charging me for 2 talls! This ended up being about the cost of a whole drink. So I asked to speak to the manager about it and he didnt even want to talk to me I heard him tell the girl to tell me they would do it this time but not again. My price went from 16 and some change to 11 and some change. I feel like they were just taking advantage of me honestly. They have the worst customer service. I've been here many times and have always had issues. I dont normally go here unless I have to for this reason. I dont think u should pass the cost off to unsuspecting customers becuz of a cup shortage u have. Very disappointed for sure to see that the manager did not show a better example and refused to speak to me but made the barista pass along...