A younger girl was taking my order at the window due to the speaker being broken in the drive thru lane. She had a demanding demeanor and an unwelcoming attitude when taking our order. She was short and always asking “is that it?” whenever I took a breadth. I get that she may be young and learning, but this was a bit beyond that and she was rude. I said nothing and decided not to react. After we completed our order, she said the order would take 20 minutes. We didn’t mind and said that’s ok. Since there was a line behind us, I started to move to go park (as I have done in the past and at other food places to not hold up the line). She yelled wait and looked as us very annoyed. At this time, it was evident this girl was treating us poorly. Afterwards, she went on to help a Caucasian female customer behind us in a truck to take her order and was incredibly nice. I could hear the change in tone and the manners of saying thank you and could see her smiling in my rear view mirrors. I was shocked and couldn’t believe I was treated so differently and with obvious prejudice(I’m also not Caucasian, sorry?) I cannot recommend this establishment any longer, which is a bummer and have been a customer since they opened. You’re only as good as your weakest link and I hope she develops in her customer service and this business screens their applicants better. I was told the young girls name is April after asking another employee. I hope this review can be used to improve her performance and to encourage the business to impart values to their employees to treat...
Read moreI never leave reviews for places but I felt like I needed to leave one for this place. I don't live in the area but my husband and I were passing through and I really wanted an acai bowl so I decided to try going here. I've seen a lot of reviews that mention bad customer service or long wait times but I did not experience either of those things.
The reason for my one star review is actually the bowl itself. The flavor was fine but I received extra toppings that I specifically did not want. In the area I live in there are acai bowl places everywhere and I've even worked for a smoothie shop before. When I ask for an acai BOWL, I expect to be able to eat it with a spoon with my toppings. However they should've just given me a straw to quickly drink the smoothie they must have poured in the bottom of my "bowl" before topping it off with so many toppings (some unwanted) that I had to actually remove some to try to scoop up the smoothie-like liquid (not bowl consistency) that was underneath everything.
I had already driven away by the time I realized but it was so disappointing because I feel like it could've been so good. They have the right kind of blenders to make good bowls that are actually thicker than a runny liquid so hopefully they can improve this and just add more fruit to the blend.
If you plan on going here for an acai bowl maybe specifically ask them to make your bowl "thick" so that it will last longer than a...
Read moreIts a little pricey for what you get to be frank. Both of my bowls together no drink, was 23$ and there wasn't alot of food between me and my husband who eats more that that. This is very hipster and new age food joint for all the health foodies out there. My favorite was the Greek yogurt protien bowl, with honey, oats and berries. Your better off just making that at home but if your on the go this is a nice option compared to another greasy fast food joint. A lunch option they had was the meat and rice bowl, the bowl was filled with much rice and fresh veggies, the meat was a little lack luster though, they could possibly add a bit more and less rice to make it a little more health conscious. The wait is long though, they are new and popular, so If your going to go be prepared for a long drive through line! ✅My suggestions now how to improve- -Have your order taker outside taking orders so the bowls can be prepped quicker. With the cooler weather, I might be nice for them. -realistically, look at your expenditures, and try to cut cost on the menu just a little bit, this makes it more affordable and drives people to want to choose a quick protien bowl over a trip to Macdonalds. -Advertise! I hardly saw a online presence with your business. I couldn't find you anywhere and then I just happen to see you driving to subway near you. Get a Facebook page and get some...
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