Roos Bar Patio Grill — Restaurant in Weatherford

Gave Roo's a try for the first time. I had seen many raving reviews on another local Facebook review page. My experience definitely does not echo any of those reviews. I will not be back to Roo's for any which reason you could imagine. From the service being slow, forgetting items to be included with the meal. The food: Burger and fries were slow to come out (when few patrons were dining). contributing to the luke warm burger and fries. Yet the burger was over-cooked and over handled when formed into a patty, making it very dense and puck like. Even the bun was toasted to a black char and served without any sauce or condiments. I could swear in a couple of bites that there was a rubbery grisly feel in the beef, which I heard come from within my mouth traveling with a squeak to within my ear. I would think this may be contributed to a sub-par ground beef mixture,? The so called beef patty had no seasoning whatsoever. The table salt shaker seemed caked up and came out in clumps if hardly at all. BLAHK!!! My tables second dish was listed as Loaded Fries for $10.99. (What a joke, sucker) These fries also came out L luke warm and was seemingly supposed to consist of fries topped with bacon, nacho cheese, jalapeños, cheddar cheese, sour cream, and chives. First off, the serving portion was no bigger than what was included with the burger's portion. The melted nacho cheese was found in the bottom corner of the serving tray, and the cheddar was congealed across the top with the bacon bits scattered within the pile. The jalapeños came out as appx. 4 diced pieces along with a soggy center of a tomato...? Hmmm, tomatoes not listed as a topping. All this greatness for $30...

I’m a little shocked actually. Got a waitress that seemed nice. Asked her what she thought about the chicken parm sub. States she’s never tried it so I ordered it and told her I’d let her know so she could share with future customers. After an hour of everyone else getting their food I went up and politely asked her if my food was ready. She asked me what I order so I reminded her about our conversation about the sub. She apologized and said she’d have them make it and bring to me. She then brings everyone there bill ( we were with a baseball team ) I walked up to the register and said “excuse me, I still don’t have my food but I see here you’re changing me for an item I didn’t order.” Another waitress standing there says” you don’t have to be rude” I said, pardon me but I’m not being rude you’re charging me for something I didn’t order and still don’t have my food. I ask for the manager and another young girl standing there says I’m the manager and you can leave! I once again said “excuse me, you’re the manager and you’re asking me to leave” “guess I’m leaving without my food then” she said “ BYE” They charged my card $44 and I got no food and had 2 beers. Now I get to go to my son’s game with no food and 2 $25.00 beers. I will be disputing this charge and on general principle will spend whatever time I need to in order to be sure nobody ever gets treated like this again! What a shame to at young people are so entitled and think they can do whatever they want and the customer is expected to take it and like it....

Two stars for good bartenders and servers! Wooo-hooo!!! Otherwise eat before you come so you won't be disappointed. The kitchen sucks eggs big time! … unless of course you just wanted your fast food Served on a Ceramic plate. I've been here more than I care to count to support good bartenders and servers and seen three (3) other owners in 5 years before this one. This one either was a victim of covid where all his sense of smell and taste have been burned off or just not culinary savy or have any culinary business sense OR possibly just plain don't give a rats patoot?!!! Other than to support old friends that work there which is getting harder and harder to do, I'm afraid to order anything. I've had Louisiana blackened fish at "market price" that came out pale, peeked and watery. I've had brisket nachos delivered without the brisket only to have the chopped brisket delivered in a cup so I can spread it myself over my nachos. You'd think the owner would come out to apologize for the kitchen's behavior? Ha! Here's your bill! Enjoy the fancy dump. Don't forget to tip your server and bar tender; specially if you've been sticking your nose up where the moon don't shine. Seriously you 5Star peeps; y’all need to venture out of Weatherford once in a while.. 🤔 Sure miss Granite, the first owner I knew. He sure knew how to run a restaurant and...