GameStop — Local services in Weatherford

10/13/21 Idk about other games stops around but the one in Weatherford Texas near main st right by Starbucks is honestly pretty great. Friendly staff. I've been in there a couple times and bought skyward sword and the guy that was at the counter was friendly with everyone talking about the games and just a huge fan of video games like he knew alot bout games he watched or played. Very nice and helps you out to lower the price on ur games. The other time I went in I was looking to buy a new Nintendo switch and she was very helpful opening the used switches to see what type they were cause they only "other" so she opened everyone and as much as I wanted an animal crossing Nintendo switch I just decided to buy one of the new switches. She was very friendly and these people go out of their way to help you out no matter how big the ask is. This is a game stop I'd recommend. Trade prices are amazing and the only downfall is that they don't trade super old consoles or games the oldest they'll do is 3Ds or PS3 games from what I was told. I traded in a Gameboy game cartridge for $5 so yeah not the greatest but yeah if you look on the app and do the math it helps your trade experience. But yeah anyways this is a good game stop very friendly. I don't see it as a problem unless you actually come in expecting something they dont have cause really all they have is what they have in the store. I don't see any problems with this GameStop I think it's customers that come in looking for a fight that are always angry or impatient or doesn't know how trade prices work ruin the GameStop. Just glad this GameStop hasn't gotten hit with that. Very quiet and friendly here. I enjoyed my times in Weatherford...

I personally like to shop at this location but the reason behind the 4 out of 5 is because this will be my third and fourth time replacing a Nintendo Switch. I bought 2 of them and 1 went bad a while back. I went into the store and Andrea helped me out. She always does and I’m not complaining about the service at all. I will now have to go back and replace 2 of the Switches (the one that got replaced a few months ago). I’m not happy about the Switch being new when purchased and refurbished. The refurbished one only lasted months and now both are needing to be replaced. I’m not happy spending so much money on a game system or paying another under 1 year replacement. I don’t think the people who are checking out the systems are really doing a good job at fixing or replacing the systems. I will have to contact corporate for this matter if I have to again pay for another system for it to do this 4 times. I will be going back to the store and see what other options I have with this issue.

This is the 1 of 2 stores that I go to because of the cleanliness and staff. Andrea has been there for the longest and is very knowledgeable. She answers all my questions and always helps me and my family. I have referred other people to this location...

This is my local GameStop. I would rather drive to Granbury or FW to go to a GameStop, if at all. Every time I have come into the store, the staff is not friendly, nor knowledgeable or helpful. A customer should not know more than the sales associate regarding GameStop’s Specials. And a customer should not be correcting them in regards to what product they should be receiving. I went into the store to pre-order a game which offered a free hat, I knew before I came in. And after making my order, walking to my vehicle, checking online to confirm this. I went back inside and waited 40 minutes behind one customer when there were 2 sales associates to get the hat of the game I pre-ordered. Then when I asked for my refund, they told me I could only do cash (no big deal) but didn’t have enough money in the drawer. So they had to draw out from 3 registers (another 10 minutes) enough cash to refund me. When I inquired as to why I didn’t receive said product, “we only got 5 in and haven’t got anymore”....sorry you need to inform your customers. Or you’re going...