Thai Spice Rice & Noodle House — Restaurant in Webster

Highly Recommended..!! Tucked away in the corner on the opposite side of Firehouse Subs. I happen to notice this because of the driver trying to exit was texting and in my lane. SMH The menu: Was pretty organized and had plenty of selection for just about any craving. What I Ordered: I ordered 1 of the Chicken Puffs, M4-Sushi roll and the pork sausage...Look at those pictures they wont do the flavor any justice at all but you'll see what I'm saying. That sweet&sour sauce that came with that chicken puff was phenomenal and I literally used it for EVERYTHING... The sushi was fresh and well prepared. I personally woulda like some extra ginger but that sauce definitely made up for that. The sausage was perfectly prepared, juicy and packed full of flavor. Also dipped in that sauce to add that extra touch. Those carrot shavings I soaked in the remaining drippings of that sauce just to soak up all that goodness for one last taste. There is plenty of space inside and no lack of entertainment as a local newer radio station plays at a decent level. Not sure of the quality of the car wash next door but I'd say this is where you'd need to spend your time while they detail your ride. Outside seating area: Looks more like a waiting area than a place to enjoy a meal.

I thoroughly enjoyed...

First and foremost, I don’t like to give bad reviews unless I’m forced to do it. Came to eat after a soccer competition in Clear Lake with my family and as soon as we walked in instead of greeting us the approach was horrible. One of the two ladies that were working that day as waiters and cashier, told us we are not open, I said well the door is open and is 1143am. Well the chef is not ready and if you stay you are going to wait around 5-10minutes, and I said that’s fine. We are Thai foodies, we know a lot about Thai food. Once the chef was ready our order was taken but the waitress had no customer service skills, she spoke good English and had a bad attitude and she definitely was having a bad day and didn’t want to be there. Presentation on the red curry as not a good one, how ever the taste was awesome. The waitress got upset at us even more and pretty much told me off because she order three Thai ice tea when I only asked for two, when I told her she tried to say that I order three when I didn’t, and even if that was the case she should of handled the situation better. I feel I was over charged because it said one price on the menu but got charged another one on the final tab. If you order egg rolls keep in mind that the egg roll...

June 30th, ~6 PM

I’ve been a customer at Thai Spice for a while and usually don’t have any issues. However, my recent experience was disappointing enough that I feel it needs to be shared.

When I went to pick up my order in-store, I asked for some assistance—something that’s generally not a problem, especially when it comes to larger orders. I have a disability that limits how long I can be on my feet, and while I don’t normally feel the need to disclose that, I now feel like I have to just to be treated with basic courtesy.

The woman I spoke to—who I believe is the manager’s sister—seemed visibly annoyed that I even asked for help. She ignored my questions and showed no willingness to accommodate a simple request. It was upsetting, especially since I’ve noticed this same individual sitting in a chair on her phone for most of the time I’ve come in.

I hope Thai Spice takes this seriously and works on improving their customer service and sensitivity toward those with disabilities. No one should be made to feel like a burden for...