Chipotle Mexican Grill — Restaurant in Weston

I’ve been to many Chipotles, and unfortunately while this location is closest to me, it’s by far the worst I’ve ever been to. As a result, I rarely decide to roll the dice on dining here, and typically opt to drive another 10 minutes to a more consistent location.

The food is extremely hit-or-miss. I order the same bowl every time and it tastes completely different on each visit. I tend to order from the mobile app, and 7/10 times my order is wrong or missing an item (chips are almost always missing from my order, which is finally what prompted me to leave a review). The service is usually below average, as they hire a lot of young people who make it very clear they’d rather be anywhere else but there. I get it, a lot of part-time staff just trying to make some extra money while they’re in school.

The inside is usually pretty unkept, though I attribute a lot of that to high capacity rushes during lunch time and messy patrons. In this regard, I empathize a lot with the staff, as they get extremely busy during peak hours.

I really just think the management needs to tighten things up at...

If I could rate MINUS 5 STARS I would. However, if you want to experience the human version of "Lion Country Safari" it won't disappoint. Showed up at 7at night and was ignored for 5 minutes while the staff seemed to just be joking around. Then they took my order and the real fun began. Paid and the register guy laughed when I said, "my food is over there can I have it please?" Went to get a fork, no forks, no napkins, and then went for a Diet Coke. Of course, Diet Coke is out--guess I'll try Coke Zero--nope no coke zero. So I went to fill up my cup with water and find a table, but guess what...Every table looked like an infant had been fed there. I find the manager and said "does anyone here care at all?" The employee behind her simply laughed and was extremely disrespectful. Rather than reprimand him, she just asked him to go to the back--he returned later, refilled the napkins and went out of his way to say to me, "Happy Now?" Like I said, this place is the worst--I eat out daily...Mission BBA is a STARK CONTRAST to this environment. So is Pollo Tropical if you want to go...

Visited at about 11:15 this morning. Noticed a total of five employees. The restaurant was not busy at all. After receiving our food we proceeded to the dining room to discover EVERY table was still dirty from the night before. The restaurant opened at 10:45am and I'm pretty sure, judging from how slow they were, they did not have a huge rush of people within 30 minutes of us arriving. After we cleaned our own table, we noticed that the floor was also littered with cheese, lettuce, taco shells, etc. I looked over towards the kitchen and noticed a huge orange grease splatter on the wall above the grill. After eating, I used the restroom. The restroom floor had used paper towels all over the floor. After leaving the restroom, I noticed three employees at the counter talking. I wanted to asked them if they could spare a few minutes of their social time to wipe down one or two tables? We left the restaurant only to discover 2 more employees at the back of the restaurant on their cell phone. This restaurant is too nasty for anyone to eat at, and the Broward Health Dept will...