Today was my first time going into the coffee shop and I didn’t really have the best first impression of what I assume was the owner (Hipster dude with the scarf and blue glasses) I work here in town and was on a quick lunch break so I decided to grab some food from Safeway next door. Now personally I am a huge coffee lover and drink it every day. I give a lot of money to the local businesses around here…However with that being said, as much as I have been wanting to try Corner coffee I didn’t really have the intention of purchasing any coffee this time. I had already had my fair share of coffee this morning so I just wanted to do a little recon and check the place out. I thought it would be a good chance for me to eat my lunch, check my emails, and scope out the menu for my next visit… Within one minute of me sitting down the owner comes over and asks if he can get me anything…(If I wanted something I would have went to the counter) It seemed odd to come up to me from behind the counter so I then ask “is it ok for me to eat my lunch in here?” (I immediately got the impression that is wasn’t) to which he basically told me that “this isn’t a place for picnics and that he is trying to run a small business” (He said it in a nicer, more socially awkward kind of way but that was his main point) I then felt obligated to make a purchase…Keep in mind there is literally no one else sitting down in the whole place except one other person. I would understand his point more if the place was busy and he has people taking up seats that could be used for customers….but this wasn’t the case. I then get up to make a purchase and he is kind of condescending to his employee because she didn’t greet and ask me what I wanted. The whole experience was just kind of awkward. Many people in Wilsonville have been wanting a cool local coffee shop for a while now…not just because of the need for more coffee options but also because people want a friendly and cool little spot to connect to WiFi, eat lunch, check emails, study…and just hang out if they want to. If that’s the type of place you are looking for then this is not it.
EDIT: A reply your response... If this has been a problem where you had to come up to me and say something then clearly im not the only person that has gone in there to eat and/or connect to wifi…Shouldn’t that tell you something? Have you literally ever stepped foot inside any Starbucks?.....like ever? Go take your lunch to the fred Meyer Starbucks… I promise you won’t be approached by their employees and told this isn’t a place to “picnic.” Here is some business advice…a “no” today isn’t a no forever…I WOULD HAVE come back the next day and maybe every day to buy coffee from you…However your attitude lost you a return customer. Also…your coffee shop was a ghost town. It would benefit you to look busy…if people see and know you are busy and popular they will associate that with you selling an amazing product and being successful. So when there is no one in your shop you probably shouldn’t chase out the only person who chose to come in. But hey I appreciate the condescending response! I am sure your business will stick around for...
Read moreMy first time here, the Mexican mocha I had gotten was super rich like they pumped half of it with syrup. It was a bit much compared to all the other ones I’ve tried before. And they forgot to make my boyfriends sandwich. Today is the second time I’ve tried and I asked for a blended caramel apple, and blended it’s okay, it tastes fine, but all the apple juice immediately settled to the bottom.
The atmosphere is great. Customer service is good but my friend had a bad experience because they forgot to ring her up and blamed her for not paying. As well as making her drink differently from the first time she was in there.
The customer service could use work, don’t blame customers for a mistake that you can easily offer a fix for. Conflict resolution is better than an argument.
If your drinks aren’t meant to be blended, don’t offer it as blended. Or create a way to make it work.
I wish I could leave a better review. But there is ways to make it better. A lot of room for improvement. Have your staff train to make the drinks exactly the same as every employee that makes it there. Because customer service and consistency is key to keeping...
Read moreAre you in search of a local café with unique menu items? Definitely come here. They have delicious gluten-free and vegan options as well as meaty-gluteny options too (burritos, paninis and sourdough bagel sandwhiches). I was super impressed with their sourdough cinnamon rolls and they can't be compared to any other. They are light and fluffy and way to easy to scarf down, I can never save half for later! This is an easy place to come to for a quick bite or to stay and use their wifi and listen to good music. Or, if it's sunny, there is enough seating outside. We come here weekly to also get other items, sometimes as gifts. From balsamic vinegar, to local made jams to spread all over the loaves of bread or bags of bagels to bring home, this place is my jam. Did I mention that they had take and bake pizza the other week? I love that I never know what I'm going to find as they always keep it new and interesting and the fact that the bread and other items are made right next door makes me super happy. I double dog dare you to get a cinnamon roll and a cup of black coffee, you...
Read more