Our server knocked over a full beer on one of the people in our party. He was more concerned with getting my credit card before getting her a towel. He brought a towel handed it to her but did nothing to clean up the bench seat or table of the spill. He showed no concern to her needs.The worse part of it all was that he laughed through the entire thing. And disappeared. We never saw him again. Oh, and the bill charged us for the full beer, he knocked over. Her coat, boots and pants were soaked and smelled for the 50 mile drive home. I called and spoke to a manager "Emily" (who became manager when I asked for one) was very apologetic but offered no further recourse. She asked if I would like the General Manager to contact me. Yes, I would. And I am waiting.....impatiently. I dont think a response about upping their game acceptable. I have date, time, names. By other reviews I just read it doesn't seem to matter.
Avoid the bathrooms, and dont mind the bugs flying around your food (this is indoors, in Dec.). It was so bad the party 2 booths from us asked to move. They were told there was no to move them but they were welcome to sit at the bar. Which the did. We were the only people in there, on a Sunday afternoon, except 2 drunk old guys at the bar. Just...
Read moreI like to be atmosphere but not the service or the food. Went in there on a Friday and it wasn't too busy, around 2 p.m. it stated that we had to wait to be seated. Waited about 7 Minutes finally a girl's set my friend and us down. At that time she gave us menus and checked on us a little bit when getting our drink orders and food. But after we got our food and drink she did not come by this table to check on us until she passed us the bill. We didn't get a refill on our Waters I didn't get a chance to get another beer. The sandwich look okay the french fries were on the week soggy side. I also ordered a cup of clam chowder and coconut shrimp. The shrimp were frozen obviously and we're pretty good but the clam chowder was absolutely disgusting! It wasn't even a creamy white color. It look like steak fat on top. And I push the soup out to the corner of the table thinking this is a good indication that I didn't like it and maybe the server would come by and ask, but of course she didn't. I will not be going back. P.S. To the server besides your weak serving skills you might want to dial it down on the eye makeup. You look...
Read moreUpdate on from a previous review. Food still good. The atmosphere was good. The service was absolutely some of the worse I've had in a long time.
Arrived at 608 pm. Not crowded or busy at all. 613 pm server ask for drink order. Got within a few minutes. Other person I was with needed a few more minutes and that turn into 23 minutes later. Server apologies for the wait. No reason why but did find out later. Food arrived 633pm. 635pm server brings another drink. Eat meal..drink both drinks...and not once did anyone check on us. At 700pm I put my wallet and card on the table for anyone to see. Other servers see it and not one offer to help or get our server. At 710pm server finally shows up cleans the plates off the table and gives bill..again with an apology. I scan the dinning area there is one table with customer with a different server helping them. People at the bar. Pay the bill and leave at 714pm. I look at the patio outside and see our server with another group of people hanging out with them and their dog. MY suggestion is Craver hanger. Better service. Won't be back for a...
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