Burger King — Restaurant in Wisconsin Dells

Upon entry there were two employees smoking in front of building. After entry stepping over mop and bucket in the middle of walkway was a half mopped floor. After placing order, waiting and watching flies take flight. The two women returned and one of them proceeded to mop the floor using the chairs as cones to block off over half of the dining room (the clean half) the other half of the tables were filthy. We walked through the recently mopped floor to obtain a clean surface to eat at. After sitting down to eat our meal, the woman with the mop locked us into the dining area. I walked up to her and commented that it probably wasn't a good idea to be mopping when there were so many customers and the tables were disgusting and she just shrugged her shoulders and shook her head at me and said oh well! I explained maybe you shouldn't have went outside to smoke halfway through mopping. She bursted- I could! And I said no maybe you should, you must be the manager? Guess what? She is the manager and her name is JOY, believe me. She was no joy to deal with furthermore why is a manager mopping the floor when she could have a much less qualified employee do the mopping while she is working in the kitchen orchestrating all other operations? I think JOY has discovered a easy(lazy) way of making her managerial wage... JOY told me to make sure I spelled her name right as if that is difficult, maybe for her it is I don't know. To sum things up, Joy needs to be evaluated and perhaps eliminated. As a business owner I would not employ someone who belittles the customers especially since the customer is the reason they are even there. I feel sorry for the employees who have to go to work every day and deal with JOY!!!

THE...

Horrible food, soda, service, and manager. At 10:30 pm, I ordered through drive thru. I ordered a classic crispy chicken sandwich, onion rings, coke and ketch up packets. The coke tasted disgusting and i wasnt given any ketch up packets. So I parked and went inside. I got sprite instead. It tasted carbonated thats about it. I went back out to my car, looked at my sandwich, had bacon on it. I went back inside. I told the staff then asked to speak to the manager. I told her that i ordered a classic crispy chicken sandwich, didnt ask for bacon. She gave me an excuse that she didnt make it. So i said fine, i will speak to the cook. She said that wasn't going to happen. I wasn't happy, so yes i did raise my voice, she obviously didnt care that the service was horrible and she made excuses instead of just apologizing. She also made the excuse that i came at a busy time so thats why my order was messed up. She didnt seem to care for a manager, i told her what if i was algeric to the bacon. I got a refund. She followed me out to the parking lot and continue the argument. What kind of manager does that? Food was horrible and service was unprofessional. I will be calling this in...

Honestly empty for a reason. Let me tell you about our experience here. While in the process of ordering our food we asked what was on the chicken sandwich, and had the cashier just look at us and laugh. After we asked again a second time she just spaced out , like we just asked her what the decimal of pie was. We had the manager Jeff comeover and help us while the cashier continued to casually space out, she rolled her eyes so hard, I honestly thought we were gonna lose her. I was already preparing to get down and start performing CPR. But Luckily after surviving through the 30 minute ordering process. We finally got our food. The lord himself couldn’t have prepared us for what came next. Our food was wrong. Just know we ended up at mc donalds. I can definitely see why BK...