Hannam Supermarket — Attraction in Vancouver

I LOVE Hannam! The prices can be quite high for milk but everything else is pretty reasonable. Sometimes the fruit is questionable (I found a rotting lime) so make sure you check everything. I prefer Hannam over Urban Fare (on Alberni) because Urban Fare has super high quality but also very very high prices so Hannam is my go to for urgent grocery items.

My favourite things to buy are Korean products that I may need in a pinch such as their bulgogi marinade (although it’s way cheaper if you go to Sungiven), tofu (there is a square box soft tofu that is terrible don’t get that one; it came out firm like it was previously frozen), sliced frozen meats and specialty products like gochujang, strawberry milk and banana milk. They also sell a kimchi that Koreans love.

I really like that there are three cashiers which keeps the line short and that you can sign up for Hannam deals (they text you) and a loyalty point system. Once you hit a certain amount you get $1 off lol. It’s not much really but I guess it’s better than nothing haha.

Anyway, despite some random questionable fruit/tofu issues, everything here is great. Highly recommended if you need last minute Asian groceries and ingredients downtown.

Lastly, there is FREE parking in the alley underground! It’s free if you park in the right spots, no...

Terrible customer service. I've purchased a cookware about a week ago. Brand new, still in the original box. Called the customer service to make sure if I could return it because I bought it last Sunday. The answer was NO because Saturday was the 7th day from the purchase date and I was one day late according to their 7days return policy. She was trying to educate me without even listening to me. Clearly didn't know how to handle unhappy customer. I even asked her if I can exchange for groceries but her answer was that I can only exchange to another cookware. I've never heard anything so ridiculous.

I called H-Mart downtown to ask their return policy for cookwares. The person said "just bring it back anytime", regardless their return policy. I wasn't trying to return food. Why can't Hannam be more flexible like H-Mart and hire someone who know how to deal with customers better? You just lost a customer by poor service. I will never go back...

Awesum place. Love it! Tastefully appointed, bright with large windows, free, secured, underground parking, you can take a break from your shopping before going home by eating any food from their in-store sushi and other prepared items bar while seated at a large curved eating bar that overlooks the intersection outside with all its foot traffic, they have very friendly, easy on the eyes, hard-working staff, and the store carries my yummie comfort foods - I'm a Westerner who prefers health-conscious comfort foods, like not-so sweet 'mochi' rice cake (모지 떢 - not sure if I got that right) and (slightly too sweet for my taste) pumpkin squash porridge, licking my lips at the thought, (I started a Vitamin B17 diet today), and they carry all the many varieties necessary for healthy living. -- I wish them ongoing success! - I always enjoy going there. ...