Mountain Bike Salento Carbonera — Attraction in Quindío

This is an amazing value for all you get from 8 am-3pm! You travel 32km on your bike and 32km on the trucks. The scenery is stunning. It's 10x more beautiful than Valle de Corcora. The guides are incredibly kind, helpful, professional, and talented; wow, they are great riders! And, they are very chill. The support drivers are very good as well. Everyone is so relaxed. The amount of people that go to support the ride is incredible. The bikes are outstanding - doolies that literally can go over anything and you will not feel it nor will the bike pitch. They are super heavy duty and made for downhill mountain biking. The roads are challenging in parts with a lot of loose big rocks and ruts, but for the most part, they make the ride interesting. Your hands and upper body are jolted non-stop so be prepared for that. Halfway through, the company provides a fabulous lunch with lots of goodies - huge sandwich (mainly bread with a few pieces of lunch meat and cheese so you might want to supplement), apple, granola bar, guava sweet, honey crackers, fruit juice. And, at the end of the trip, they offer a beer on the house back at the bike shop. Some things to note: 1) The ride out is over one hour and in the morning it is CHILLY! I recommend you try to get a spot in one of the enclosed trucks as the back of the truck that seats 6 is very uncomfortable for such a long ride and quite chilly. The company provides fabulous blue windbreakers which make a huge difference. 2) If you rush down the mountain and only focus on the ride, you miss the view. TAKE TIME to slow down and look up. The group is stopped periodically at nice view points to check out the scenery, but we were at the back and we stopped a few more times to take a few quick photos. 3) We put our backpacks in the trucks for the ride so we didn't have them on our backs, but then you didn't have access to your things, water, etc. at the quick stops as the trucks were often further back. Maybe carry a smaller backpack if possible with just water on your back. Overall, it was a really fun day and the guides do all that they can to make it an...

We were unable to go on the bike tour and I want to share my experience as a warning to others, and also encourage better communication from this company.

My partner and I went in person to book a mountain bike trip, we went a day in advance. The person who gave us an overview of what to expect and accept our payment did not mention/give warning that the tour would only go on if there were minimum of four people.

Upon booking, we provided a phone number that could be reached via WhatsApp as well as the name of our accommodation. We did not receive any communication from time of booking (around 12pm the day before) up until we arrived the following day to actually go on the tour.

When we arrived to go on the bike trip, we were told that they did not get an additional two people so the tour couldn’t go on. However they did offer we could go on it the next day but we were flying out of Colombia and this didn’t work for us.

Disappointing to say the least as we received zero communication that the tour wasn’t going on as planned. We would have changed our plans had we known to avoid a wasted day.

On top of this, the company was “unable” to refund us the money onto the credit card (original form of payment) and had to get it back in cash on one of the last days of our trip.

We heard good things from other travellers and were quite excited to go on this tour. I’m sad we couldn’t and hope that others have better...

The mountainbike tour in the carbonera was great!

It works like this: A bit more than 1 hour jeep ride (bumpy but not too much) An easy 10km bike ride downhill with amazing landscapes, the carbonera is comparable with cocora in terms of beauty but more wild and untouched. short stop for breakfast at a waterfall, optional swimming if it's a warm day ride back up with the jeep at this point you can either ride the bike on the easy dirt road til salento, or do the test for the extreme trail. the test is a 5 minutes ride on a single track where you can test your skills, and the guide can also judge if you're experienced enough for the extreme trail. if after the test, you can decide to go back the easy route, or do the extreme trail. the name "extreme trail" is no exaggeration, it is pretty technical with drops, slippery grounds, narrow turns, very steep sections. I do some downhill mountainbike at home, and this was borderline too hard for me, I even fell once. So don't do the hard trail if you don't have downhill experience on hard single tracks!

In general highly...