Mucha Museum — Attraction in Prague

My review from 5 October 2025 has two parts: Five stars for the museum, which is beautiful and informative and actually a perfect size and location. I started my visit entranced and serene.

The second part has to do with the staff, who receive zero stars. Because of the low lighting combined with my having had some eye surgeries, it was hard to read many of the displays. Several of them are on shelves beneath glass displays (like in a jewelry shop) and I put my (clothed) elbows on the one with a Bernhardt letter to try to be able to read the description. I was later standing at another display when a staff woman with long blonde hair came to yell at me for touching the top of the earlier display. Surprised, I suggested it might be a good idea by the display saying that. She yelled at me yet a second time (again, I was not even at the display in question) and I was left feeling like an idiot.

Later, I was sitting with my husband on a casual public bench set up for watching a lovely video about the Slav section and crossed my legs to relieve some pain in my lower back. The same long blonde-haired woman zoomed over to scold me that how I was sitting was not allowed (again, no sign saying this). She talked to me like I was some flagrant teenage vagrant laying in the middle of the floor and spray painting graffiti over precious jewels, not a middle-aged lady with poor eyesight and an aching back trying to appreciate information about a beloved artist and the Slav story.

I hurried out, feeling miserable, targeted and harassed and not understanding why — if I had accidentally been breaking some unwritten rules — such information could not be conveyed with a modicum of gentle courtesy. The only upside is that my rush to get out saved me money I might have spent in...

Overall I did enjoy this museum, but it is a bit overpriced for what is essentially two rooms. I completely understand that they can’t physically get that much of Muchas artwork (what they have are primarily his posters which are beautiful). But I had no problem with the reproductions, if they had more of those it would have rounded out the museum and added more context. Or to maybe have art from his contemporaries or artists he admired/drew inspiration from to add additional context. As it is, I liked the information panels, they were well written and thought out and give a good overview of his life for the most part. I am a little surprised they didn’t go into more detail on his death being caused by the Nazi interrogation, as that seems really important. Again, I did enjoy the museum, but that’s because I really liked Muchas work already. I think some people might be disappointed if they don’t already have the interest. I also went quite early on a weekday, I can imagine this gets extremely overcrowded due to the small size...

We visited the Mucha Museum and were quite disappointed. It was 28°C outside, no air conditioning inside, and they took away my water bottle even though it was just plain water and I explained it was for medical reasons. I even opened it to show them, but the staff rolled their eyes and still said no. They also took away my cane. There was also no drinking water available inside and no re-entry option, which made it very uncomfortable.

I was also told that all the works were originals when entering, but when we reached the Slav Epic it was clearly noted that they were reproductions. That felt misleading. On top of that, while simply talking about the artwork at a normal tone, we were repeatedly told to whisper in a way that came across as rude rather than polite.

Because of the heat, the lack of water, and the unwelcoming atmosphere, we left early even though tickets were 300 CZK each. The art itself is beautiful, but the overall experience was disappointing and I wouldn’t recommend it unless policies and staff...