The place is beautiful but this cannot be said for their information staff. I have never met someone as rude and disinterested in helping a customer. We had only a simple query and were given the wrong information. But even before this, we stood in front of the information desk was acknowledged by the man sitting behind it and as we started to speak he turned his attention back onto some woman sitting beside him with her head on the desk, clearly not a colleague and finished his conversation with her before asking if we needed any help. Most disrespectful behaviour, then after giving us little information he then proceeded to speak with the woman, dismissing us before we had the chance to question further. He had no interest in being helpful as he sits behind an information desk. Absolutely disgusting behaviour for someone working at the information desk of a centre that prides itself in 'listen(ing) to your needs' and apparently being 'trained' to provide help to tourists which they so proudly advertise on their website. I can not imagine any manager being proud of such an employee especially from such a distinguished establishment.