This is an amazing facility in the heart of Paris. Many of the reviews here are unfair. It is a free facility run on 55 minute sessions where children must be 7 years old and capable of staying for the full 55 minutes without their parents. The staff are trained and arrange games to ensure children are entertained and safe. Every single time I go, there are parents telling their children to "say your seven", unbelievable as it may seem people attempting to put 4/5 year olds in, parents on holiday with non french speaking children who try to force their own children to go in even as the children are begging not to go in alone. You must respect the rules, know your child's capabilities and be fair to the staff..they do not need crying 5/6year olds or shy older children who don't speak french staying for 55 mins. The staff are great but I can only imagine how frustrating it is to see parents break the rules which are very clearly written both in french and English. They are flexible if your child is overly confident and happy to enter but parents must be fair, height also is an issue as smaller children may not be able to climb certaain structures. They don't take parents numbers so you need to be 100%confident your child can cope before putting them in. Talk to the staff if you have a doubt they will let you take the kid out if they are miserable but you need to communicate before your child enters. Staff will speak some English and they show compassion to the distressed child but they do not tolerate pushy/rude parents. My daughter adores this playground and has recently started joining in the organised games of tag rugby (or something similar) I can have 50 mins to grab a coffee and read next to the park. Be aware of times and do not arrive late at the pick up zone which is not the same area as the drop off point.The mean lady people wrote about in reviews is actually lovely and perhaps it's a language barrier or maybe it's parents thinking rules don't apply to them and their children but writing nasty comments and putting photos up of said staff members is totally unfair. This is honestly a super option for children after you have dragged them through the Louvre but be sure of your child or take them to tuilleries park where they can play unrestricted or pay for the trampoline area, also Luxembourg gardens has a good playground where you can pay and stay with your children who need your presence to feel secure. For reference I live in Paris and frequently use the park at Chatelet. Usually there will be an English speaking child or two. Bird poop can be an issue around the area but they keep the play park clean. I hope that this gives an insight into some of the less fair reviews...
Read moreWe were looking forward to having our son get some energy out and play on the futuristic slides and climbing equipment that you see in pictures online. Unfortunately, most of the best play equipment is closed until at least October 2025. There wasn't enough open equipment to keep our 7 year old entertained for 55 mins.
The entrance is a bit confusing to find but there are signs getting to direct you to the proper place. The staff was not present for questions until it was time to let the next group in at the top of the hour. However, they were kind and spoke English. I think some of the comments about them yelling was probably due to parents trying to enter the kids only section beyond the fence.
Overall I could see this being a fun attraction and great for kids, if only the play equipment was actually...
Read moreVery weird place, the person who's is charge to let kids in is very rude. Usually not around. I got so confused, there were kids inside playing , but there is no adult inside. The big slide structure isn't working, tap around it. I walked all around the fence didn't see any adult, finally I came back to the main entrance there was a guy and a woman inside I tried to get in the doors are locked. The obviously saw me trying to get in looking so confused they didn't even come to ask how can I help you. Just standing far. No willing to explain or help about the playground. Then I realized they only allow 7 to 11 years old kids without parents. Which is weird 🤔 but then the main structure is not working. So waste of time to walk there but right next to it smaller playground which is actually nice everyone...
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