As a historian, it pains me to criticize a museum, but I left feeling I’d wasted my time and money. As an overall point, being a UNESCO designated city implies certain expectations, including a level of quality. This museum is like something from the 1950s and desperately needs a major overhaul.
The layout and organization of the exhibits is confusing, and when I asked staff which way to continue, I was sent into a completely different section. There’s no hard copy guide, so knowledgeable staff would be helpful. The info presented is often repetitive, but randomly. I followed the few signs that said exit - which takes you out the back where you can walk down to the cafe - but that route was blocked off for an event, so I had to go back up and through the museum. All of this is confusing and distracts from the content.
To make things worse, I stopped on my way out to read the info on preservation of the structure as I work in that at home. Immediately, four staff members behind me started yelling loudly at each other, so loud I could not read! I turned around and looked at them, yet instead of acknowledging they were disturbing the paying visitors, another staff member joined the argument and they screamed louder. This behavior was unprofessional and unacceptable.
Judging by the reviews of this museum and others, the powers that be in Melaka seem to value quantity over quality. The goal seems to be advertising many museums (and Instagram spots), not the quality of the museums. Least I sound harsh, I’ve also just visited museums/house museums in George Town and KL, and left positive reviews for all. AND went right around the corner to the Malaysian Architectural Museum, which is excellent. This museum really has to move into the 21st century… and better train...
Read moreNice historical building painted red following on old Netherland style architecture..inside Stadhuys is a muzium with Melaka cultural arts and some artifacts..also interesting surrounding historical sites and building, Christ Church, St Paul church up the hill, an Old Portuguese Fort entrance and some other muziums within walking distance. Opposite this a few minutes walk to jonker street that you can go in the morning and river cruise on the evening where the lights up all the bridges and...
Read moreI gave it 3 stars because of the toilet issue, the process to get into the toilet is so troublesome. You have to pay to enter the toilet. I'm still okay, but when I want to pay and that time the machine's broken so I have to open my online bank bla..bla..² and pay the fees. Can you imagine that, I'm with my lil sister who barely can hold her pee to go through this kind of process!. Think started to become more irritating when the toilet strongly smells like pee and had very poor...
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