4 Star hotel with a 5 Star hotel service. I came back to this hotel like I said I would in my previous review and the service was just as exceptional as my previous visit. Warm greetings upon arrival, nice and cozy room with a comfortable bed. Karen, the Front desk manager, helped me with the new year countdown arrangments and helped me book a great table with a great view of the New Year at Sunway Resort and Spa lobby lounge as she advised me that the streets will be too rowdy as I had my 6 year old daughter with me. My daughter enjoyed the countdown party there. All the fun less the worry that she will get trampled on and she could dance freely. Breakfast at this hotel has a wide variety to cater to everyone's needs. From your normal eggs station, bread, pastries etc. all the way to indian and arab breakfast spreads. For those who need to check out earlyto catch a flight, they even prepare a coffee machine and some light pastries near the lift for you to grab and go. Rarely do you find such service in a 4 star hotel or some other 5 star hotels do not even offer this. Service at breakfast is also exceptional regardless how busy they are. Ravi from their wait staff team was exceptional with his warm smile and attentiveness to customers' table. He even remembered my name and coffee preference throughout my 5 days stay here and I wad lucky to be places in his section each time I went for breakfast.

With all the save the world, use less straws going on, instead of taking advantage and say "our hotel will like to participate in saving the world and thus we will not provide anymore straws" like many establishments and hotels do, instead they still participate in the green movement but still provide straws made of a biodegradable sugarcane fibre. Extra cost to them to paticipate in this movement but not at the expense of comfort to their customers. Those with kids will appreciate this as without straws, it can be a hassle for kids with oily fingers holding a glass and mishaps will happen.

Keep this up Sunway CLIO team and I will see you the next time I am back here