Kennards Self Storage Auckland CBD — Attraction in Waitematā

After 5 to 6 years of loyal patronage, was treated as unvalued customer and inconvenienced in a manner I didn't appreciate and that I felt was intentional, so now looking to vacate as soon as I can arrange it. Many staff have been helpful over the years, but current manager really frustrating to deal with. Her treatment of myself resulted in my feeling like they didn't deserve my business all these years. Requested details to write to owner, and was promised this would be emailed to me. As per a previous promise she made, broken at the last minute leaving me to have to alter plans resulting in unnecessary inconvenience and expense to myself, she hasn't sent me the owner's details to write to, leaving me no alternative but to post this...

I have just disposed of the goods I had stored at Ministorage (Cook Street) for 4 years (having used them off and on for over 15 years). The building is clean and secure. Always, they have been helpful, especially when I needed to downsize and I was able to move to the new unit almost immediately. They have a store where you can buy anything storage related, easy parking, trolleys to carry goods. Payment is easy using automatic payments, and there was no hassle to end the rental. 7 days notice was easy by email and refund immediately, where they waived the notice period because I had already...

Ive had the part paymentsent from my accountand the details are correct for theirs , now 6 weeks in im told the padlocks been cut the contents is photographed and the locker is being prepared for sale. This is so wrong im going in today and I hope to change my updated review of the storage company. No explanation has been given for the mlney i sent im registration of the typos to my sirname that were put in when databases were added and the sir names wrong completely different from my application done online....