I've lived in Alaska for 25 years, but I'm new to the downtown Anchorage area. I needed some vape supplies and decided to check out Midnight Market. It was the closest place with convenient hours, so I took an Uber there last night.
Midnight Market had everything I needed, including coils for one kit, tanks for another, and a great variety of flavors. They offer fantastic deals for Alaska, especially if you buy the two-for-one or three-for-two bundles. On top of that, they had cool electronics (like Bluetooth headphones) and basic convenience store items, including MILK, which made my day.
As someone with a disability who doesn't get out much, it was a rare outing for me. After leaving Midnight Market and wandering around downtown for a while, I discovered I had lost my phone. In a panic, I assumed I had left it in the market and returned as quickly as I could with my cane.
My phone wasn't there, but someone had just been in the store with a different phone she found on the street. Thinking it might be mine, the gentleman behind the counter (the owner or manager) ran around downtown trying to find her. The other worker kindly loaned me his phone to secure mine. He switched his phone to English and handed it to me to log into my Google account to protect my personal information. The owner returned without the mystery phone but showed me the security footage of the person trying to return it, confirming it wasn't mine. Throughout this ordeal, I was nearly hysterical, but they remained as calming and helpful as possible.
In the end, I discovered I had left my phone in the Uber and was reunited with it the next day. The staff at Midnight Market went above and beyond for someone they had never met.
They have gained a new loyal customer in me. Thank you,...
Read moreIn times where customer service can make or break a business, midnight Smoke Shop stands out as a beacon of excellence. During my recent visit, I experienced firsthand the exceptional service provided by the staff, particularly Nader.
From the moment I walked in, I was greeted with a warm smile and genuine interest in assisting me. Nader went above and beyond to ensure that I found exactly what I was looking for. His knowledge of the products was impressive, and he patiently answered all of my questions, guiding me through the selection process with expertise and enthusiasm.
What truly sets Midnight Smoke Shop apart was the level of care and attention to detail demonstrated by Nader. Not only did he assist me in finding the perfect product, but he also took the time to educate me on its usage and maintenance, ensuring that I left the store fully informed and confident in my purchase.
Moreover, Nader exuded a genuine passion for his work, which was evident in his willingness to go the extra mile to ensure customer satisfaction. His friendly demeanor and genuine interest in helping me find the best solution made for a truly enjoyable shopping experience.
In addition to his exceptional service during my visit, I have heard nothing but praise for midnight Smoke Shop from fellow customers. It is clear that Nader and the entire team are dedicated to providing top-notch customer service, and their efforts have not gone unnoticed.
Overall, my experience at Midnight Smoke Shop was nothing short of outstanding. Thanks to Naders sweet and helpful demeanor, I left feeling not only satisfied with my purchase but also valued as a customer. I highly recommend Midnight Smoke Shop to anyone in search of excellent products and unparalleled...
Read moreMid. I had went in specifically due to the good reviews and was in search of higher potency or at least higher dosage kratom. Instead the gentleman assisting me today said" I'll look for something not as strong". I went on to explain I have used kratom recently twice so my tolerance is higher, I mentioned i did 75mg the other day and he still insisted on selling me something lower as 7grams. There was a lady sitting in front of the counter talking about an unpleasant experience with a previous customer and the gentleman had to ask the lady employee to move her chair so I could view the displayed vapes in the middle. I don't like leaving reviews like this and chalked it up to maybe they had a bad day. However their attempts to sell me something lower contradicted the purpose of going in there for authentic kratom with higher doses. The other place I originally went to sold 25mg each capsule and actually listened to my explanation for the tolerance. Instead of purchasing the low kratom and feeling like an inconvenience due to one of the employees ranting about a previous customer, i decided to only purchase vapes as they had a buy...
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