Central Rock Gym — Attraction in Atlanta

I signed up for the $0 payment for the remainder of May and free June offer anticipating to pay July 1st. I’m from out of town and there is a location near me (which was a surprise). This kind of deal I feel is an invitation to get know CRG. With my funds being very limited, this was a great way to figure out if I want to keep CRGor go back to Movement which has many locations where I live. I visited all the gyms which were lovely. Great challenging boulders. More challenging than Movement’s NYC locations. It made me look forward to getting back and trying the Manhattan locations. I checked my bank account and saw that I was charged. I happen to be at a location that was different from where I signed up. I brought it up to that gym and they said that I had to go to my home gym. I called the home gym. The manager was unavailable but the person over the phone admitted that there was an error. I emailed and followed up with the store manager. Instead of refunding like I asked, she did what was most convenient for her. She moved my next payment to August 1 and did not refund me the money. I was very clear that I needed a refund. if someone asked for a refund and they are justified in that, it should just happen. No question. No work around. This was your error.While this is a minor inconvenience, It does throw me off my budget while I’m out of town for work and has put a bad taste in my mouth with how CRC conducts business. Mistakes happen. That’s fine. I don’t like that solution was to continue my inconvenience. Money is tight. I was excited to try the New York gym which is close to work. This has killed that excitement. While movement gyms are more expensive, when I’ve run into issues it’s always been handled professionally and with unexpected care to correct the issue. This experience has led me to believe that things like this will continue. I just tried to cancel my membership and the website won’t allow me to complete the request. I’ve already fulfilled my agreement. I just want to close the...

Of all three SS gyms, I think this one is my second favorite over all, but my favorite for bouldering. The walls are so technical and there is a lot of slab options. The bouldering walls are smaller than what they have elsewhere but it’s in the basement of this coworkimf building (called spaces). They also share their space with a 1000 hills coffee - which definitely entices me to go there sometimes. The parking is annoying though. You have to pay to park in this very cramped parking deck that occasionally shares it spaces with the Fox theater events... Stone summit will validate your parking pass for 2 hours and saves you $8. But I still end up paying $1-$2. Which isn’t a lot. But...

The issue is the two hour parking which you have to pay if you exceed and the tiny size. As someone who climbs seriously three times a week I can only use this gym once a week. The staff could do a better job of monitoring for safety and communication with new people about taking turns. This is the one out of the tree that is the worst about that. No towels and you have to leave to get water or go to the restroom. Just feels very half executed. Lots of dead space on the wall recently as well. Overall, same great setting as other gyms. Clean facility just less involved than the...