If I could give zero starts I would. This is has been one of the worst experiences I have ever had with a clothing company.

Absolute terrible. It’s been over a month that I have been waiting for a refund to my card. I was originally refunded 5 dollars on a 40 dollar order and then charged an extra 7 dollars. It makes no sense. The customer service lady said I was going to be charged a 7 dollar return fee which wasn’t disclosed at check out. And she just refunded me 5 dollars instead of 40. I explained it was the incorrect amount sent pictures of time and date stamped receipt still and was still refused my 40 dollars. This has happened before and it took weeks to fix. I have the company a second chance and now it is taking months to fix. I really use to like this company but it has been the worst customer service experience ever. I have contacted more than once about this return and still haven’t received a penny just been charged more for no reason. Every time I contact I am turned away and the customer service tells me to wait. I HAVE BEEN WAITING. For over a month. I cannot believe how rude customer service is. CAnd the fact that this company refuses to give me my 40 dollars back. I really didn’t want to write a bad review online because maybe there is some miscommunication. But I just want my money back. It is also so annoying that it is all over email. There is no support line to call or a person to actually have a conversation with. It’s just all through email where they ignore the fact that they are literally stealing my money by refusing it give me a refund. The fact that this company hasn’t been sued for doing stuff like this is beyond me. I just want my refund it doesn’t seem like a huge deal. I have a paper trail, digital receipts, and still nothing. It’s so frustrating will definitely not be shopping here again.

This is fraud and literal theft. And if the owner wants to reply with hey babe email me. I did several times. Check the damn email.

Note* I understand being charged 7 dollars if I had to ship it back. But I didn’t. I went into the store to return and to get a paper receipt of the return because I had a feeling this company would try to take my money once again. I was told in store it would take a few business days. It has been over a month now. Do better. This is fraud and theft. To not give me my money and charge an additional 7 dollars this company should feel ashamed about the way they treat their customers.