Wailea Ekahi Village Pauli Family Rentals — Attraction in Maui

My review will be split into two parts- one reviewing Ekahi Village, and one recalling my experience with Pauli Family Condos

Part 1: Ekahi Village 5/5 stars. My wife and I have been coming to Maui every year for the past few years and Ekahi Village is our home here. The location is great, the units (which are owned by different entities- Pauli Family Condos, CoralTree (formally Hyatt), etc.) that we’ve stayed in have been very nice, the beach is top tier, and the amenities such as the pools, pavilions (the main one has a kitchen, clean bathrooms, BBQ/grills, and beach access), and grounds are incredible. If you are looking for somewhere to stay on Maui, regardless of your group size, this is a great option. We will always stay here when we come to Maui.

Part 2: Pauli Family Condos FYI: we rented Unit 8a. Probably the best location in the entire complex and my wife and I’s dream location. 10 seconds to the pavilion and 1 minute to the beach.

They were great to deal with while booking. Matt Pauli was quick to answer my emails- he was kind and thorough and I could tell that I was dealing someone who specialized in hospitality. We received our check in instructions about a week or so before arriving, which I appreciated. We were given a phone number for our on island contact if we needed anything during our stay.

Here is where the loss of a star comes in and it comes down to communication and transparency.

When we arrived to the unit, we walked in and noticed the air conditioning was not on. When we went to turn it on, we found out there was no A/C in the main living area. It’s not a huge deal on Maui because it’s always 70 degrees with a moderate breeze, but it was jarring getting off 15 hours of travel to be met with a room that was hotter than it was outside. I do wish I had been made aware that there was no A/C in the main area when I had booked the room. Honestly that should be included in the unit description on their website- especially with the price of this unit. I understand that it says “A/C in bedroom” but it’s still omitting the fact that there’s no A/C elsewhere.

In the bedroom, the A/C unit was broken, but they had installed a stand alone unit that pulled air in through the window. Again, not a huge deal, but it would’ve been nice to have been made aware.

This unit was definitely less updated than other units we’ve stayed in at Ekahi Village, but it was clean and that’s really all we care about.

Our last evening, we were met with a surprise: a roach the size of my hand, crawling on the ceiling. It came in where the A/C unit connected to the window as there was a gap. It clicked and flew around the room. I called our on island contact to see if they had a bug man or maintenance man to come take care of it.

I did this because in past stays (through CoralTree) we’ve been able to call if there was an issue like this. Most of the time companies like to see the pest to log it for records and kill it. We had a scorpion in our unit in the past, and it prompted a respraying around our unit. They (CoralTree) had appreciated the heads up so they could handle this for future guests.

When I called our on island contact to see about this, I was told to look for raid under the counter. When there wasn’t any, I was told to just deal with it. This annoyed me greatly, as it made me feel as though pest control and logging of those pests isn’t a priority. It’s Hawaii- the bugs are big and scary (I’ve killed several millipedes, roaches, scorpions, helped geckos find their way back outside,etc.), but for the price I paid (just shy of 4K for a week) I expected.. something? It was just a little jarring and a not great ending to our stay this year.

Overall, great stay, I just wish communication and transparency had...

We stayed at 50B condo for 10 days in May for celebrating my daughter’s university graduation. We had a wonderful time in Wailea Ekahi village The resort is very clean and well maintained with beautiful gardens and easy access to the beach, also the pavilion is so great and beautiful area to accommodate guests by the overlooking ocean pool. The beach is very close and we loved our morning walk on the beach and also watching beautiful sunset by the pavilion every day.The location was perfect for us to go shopping at the Shop at Wailea within walking distance and also short walk to the beach.. Matt was very kind and helpful, easy to communicate. I really appreciated to have late check out option for our late flight (10pm). Past our 3 trips to Maui has been great but always challenging how yo spend the last day after check out till our late night flights. When I saw the late check out option was available to us, we booked it at the time of booking which made our last day so much easier and enjoyable. I think that is an excellent option and another reason to stay at Wailea Ekahi !! The 50B was very spacious and comfortable for us, We enjoyed dinner at the huge lanai with beautiful garden and partial ocean view. The kitchen was very well equipped with nice dishes, great quality pots and pans, very sharp Henkel knives. I love cooking so I really appreciate them. Master bedroom had very comfy king size bed with nice furniture, on suite bathrooms was beautiful and very spacious with a full size closets. It was great to have beach towel, breach chairs and coolers ! Thank you for everything, Matt !! We really enjoyed our stay at 50B and we will be back for our next Maui...

We stayed at Kihei Surfside Condo 212 and can whole-heartedly recommend renting from this wonderful family! The unit itself was particularly tasteful in its decor, with all the kitchen amenities you could need. I was happy to have a tea kettle and tea pot since so many places have just the de rigueur coffee maker! I'm not usually a fan of mirrored walls, but the one in the dining area reflected the gorgeous parklands and made it look like an IMAX screen! I really liked the linens and bed, very comfy, and the unit was pristine clean. The HOA is in the process of installing AC (not too noisy when the work is being done) but we definitely had no need for it since the breezes were more than ample. Two nice beach chairs, two umbrellas, beach towels, and a small cooler made going to the beaches a breeze. If you don't want to hang on the beach after the trade winds kick up in the afternoon, head out to the meticulously maintained lawn overlooking the ocean and pool. There is also a turtle resting area mere steps away - be sure not to get too close in your quest for photos. Respect the honu! Nightly sunset celebrations have a Norman Rockwell feel, with all sorts of families and folks gathering to frolic on the lawn and listen to the quartet of conch shell blowers usher out the sun. It was nice to have a combo lock to the condo so you don't have to worry about lugging a key or card around. Matt was prompt and helpful in all communications and I'm already planning my next stay! Thank you, Matt, for sharing your...