I decided to write a review because when I was looking for their hours, I saw one that wasn't a review, some one put up a complaint because of their sign. its a digital sign... jeez, I am surprised that the country bumpkin that complained about the bright sign could figure out how to get on the internet... ANYWAY, I use this store all the time, its about 10 blocks from my house and they stock so many hardware item that its just plain hard for me to stay away from. Its a converted True Value and they have kept it that way, if I want to find a GOOD brass valve instead of rows or cheap plastic ones, I go to this store. likewise for many hardware items. They USED to be a little more expensive but I keep going back for many things because Lowes and Home Depot are have raised their prices as well. if you live in Bountiful, this is a very convenient option. THEY HAVE. Garden supplies and tools , a little automotive and RV , plumbing for days and some electrical, mostly smaller household type wiring and such , a very small amount of finish lumber and posts mailboxes NUTS AND BOLTS GALORE, PAINT, and related tools and such and lots of other things like that. Good hardware store, you will find what you need fast and be out of there without the crowds and...
Read moreThe store is smaller than the behemoths Lowes/HomeDepot, but there has rarely been any hardware item I could not find there and on a couple of occasions I found items there which I was unable to locate at the behemoths. They seem to know what to stock and keep shelves packed with inventory and variety. One thing that stands out and keeps me coming back is the helpful attitude of a particular energetic employee who goes out of his way to assist you and offer you useful advice. Too often at Lowe's/HD, if you can even find someone to help you, they will offer advice which doesn't seem logical or thought-out (a know-it-all attitude ). I've been steered toward several poor buying decisions as a result of this. At SouthFork, the gentleman I mentioned before, provides good advice and I never get the sense that he is talking out of his behind. If he doesn't know an answer, he doesn't make one up. I'm very pleased with my experience here and it's nice to see the small guys do well and satisfy customers.
Regarding the review about the sign -- I don't get it. The sign is not that bad and is in an area where there are much-worse eyesores and there are no residential areas nearby that would be annoyed with it. Sounds like someone...
Read moreRented a skid steer. The rear tire was a little low, but I figured it was no big deal I have used them many time with lower pressure. Halfway through my job I made a turn on concrete and the tire came off the wheel. Again, no problem! I have rented from Diamond many times and thrown a track on an excavator and they can up and fixed it. So I called to let them know that the tire came off, no damage was done to the rim just tire came off. Two hours later (6:42 pm) I was informed that I was liable and if I didn’t have it returned by 7:45 they would have to Charge me an additional 160 dollars.
First am I wrong in thinkin that if they rent me a defective or even deficient piece of equipment that they should have to fix it. If at the end of the machines life it broke a piston rod would I have to fix it?
Never rent from them. Sure you may save a few dollars, but if you have any mechanical problem, Zack the “regional manager” will give you a call and say “you’ re liable” and we need it back...
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