Zonies Galleria — Attraction in Sedona

I routinely avoid posting reviews of any type…prefer delivering my impressions directly. However in this case my experience has been so overwhelming positive I am compelled to record it and add it to all the impressive reviews already listed.

Last April my Lady and I vacationed in Sedona and were searching for a perfect piece of memorabilia to memorialize the trip. We canvassed most of the shops and galleries in the area without any luck until we discovered Zonies! We loved the large and varied selection of quality artisan pieces but it was the genuine friendly hospitality of the shop owner and employees that made the experience extra special. We enjoyed the camaraderie so much we returned the again the next day and completed our quest for unique and meaningful mementos.

Of the several pieces that my Lady settled on her favorite was a special silver ring which she wore frequently. Unfortunately the ring went missing 4 months later to her great dismay and disappointment. I know the ring carried special meaning to her largely due to the unique connection she had established with shop owner Fran during our visits.

I decided I would attempt to replace the ring as a surprise. From California I began working with employee Jonnas who happily went to extraordinary lengths assisting me narrow down to two choices of several possible rings in their inventory that were hopefully the same as the lost one. We did our best and I selected what I thought was the exact same.

But unfortunately…I missed!

My Lady was extremely surprised and happy but we were both able to determine that it was not the same. I relayed this information to Jonnas who immediately began assisting me with the particulars of making the exchange. At this point Fran returned from time away from the shop and upon hearing about the entire issue immediately called me. Despite my attempts to persuade otherwise she insisted on not only paying for all postage but also covered the increased cost of the correct ring!

We are immensely grateful for the exceptional generosity and class exhibited by Jonnas and Fran and I am honored to know that we now have great...

What a pleasure it is to write this review! We were traveling through Sedona last month and I wanted to find a nice place to pick up a piece of pottery to remember the trip. I searched reviews of shops online as I didn't want a piece of junk from a tourist trap nor did I want to be ripped off at a snooty gallery. After searching, I knew we had to check out Zonies! The shop, owner and employee did not disappoint. Such beautiful, unusual pieces in here. Trust me, you'll need to browse the whole store first and then go back and really look at each thing. I wanted a special piece for my best friend as well as a couple of pieces for myself. We had a lovely chat with the owner, Fran, telling us how they came about opening the shop. Because we live on the East coast and had flown there, I asked them to ship these 3 items to us. I was so excited when the package arrived about 10 days later. My friend loved her piece! One of my 2, unfortunately, was broken. I texted the shop and heard back from Keith within the hour. He apologized for UPS handling (the store had packed items with care!) and set out to get his hands on another piece from the artist. Keith kept tabs with me and when replacement pieces arrived for me to choose from, I actually saw one in a different color that I thought might be even better. He mailed out to me the next day and it just SAFELY arrived! I am now on their mailing list and hope that I'm able to check out new pieces as they get them. Such a classy shop and owners!!! Do not go through Uptown Sedona without...

Keith and Fran are the kindest humans! we visited Sedona for Christmas 2021, and while waiting for our pink jeep tour popped into thier store.

it's filled with lovely, hand picked items from around the world. Journies Fran was patiently willing to discuss with our inquisitive 5 year old, who asked no less than 50 questions. She answered every one, even the 45 silly ones! She let him pick out a heart stone and a rock. He is very proud of them. She also let our 17 pick out a stone too.

We bought a few items, including a necklace for our daughter that she fell in love with. Unfortunately, when clearing TSA and taking off her sweatshirt, we lost it. I emailed the store when we returned, to see about buying and shipping a new one.

I had one, very blurry image to share, and a sort of location of the items in the store. Keith emailed several photos, and located one that was very similar. He even 2nd day usps'd the necklace to me, AND paid for shipping. They included a beautiful card with a photo of Sedona.

Fran and Keith are the kind of people we need more of, and I recommend supporting thier shop if you're in the area. Lots of really great items from around the world, and locally. Thier shop is located across from the pink jeep tour...