Victoria's Secret — Attraction in Town of Hempstead

Really bad customer service. I made an order online for my mom but it was going to arrive the next day after her flight. I went to the store to buy the same items I asked one of the employee if it was the same sale as online and asked me to show her the sale. I showed it to her and she said that it most likely be the same sale if not they would honor it. When I go up to the register first the cashier had an attitude, I ask her if it was the same sale she said no and on the website it says online exclusive only. Funny thing I had the website on my phone and nowhere in there said only exclusive. I went back to the girl I ask first and she told me that it was weird they wouldn’t honor it because they mostly do and she called a manager for me. The manager said no that it was only online exclusive and that they can’t do anything about it. Again I showed her and told her nowhere in the website said that. It is obvious that they do it whenever they feel like it and that is not right. You either do it for all your customers or don’t...

When I entered, I approached the first employee I saw (very pretty mind you, she had red bangs, glasses, and a darker complexion) to ask about getting measured for my bra size. Before I could even finish my question, she told me to back off. I wasn’t standing very close, but I stepped back further just in case. She then said she was not in a good mood and didn’t want to help me, repeating this several times. Her tone felt very angry and dismissive, as if I had done something wrong just by asking a question. Eventually, she told me to go to other staff members for help and said she would let them know I was coming. While I did receive assistance afterward, the initial interaction left me really uncomfortable and disappointed. I completely understand that everyone has bad days, but I don’t think that kind of response was appropriate for a customer just...

I went yesterday to return 3 bras that I had recently got from the sale. The cashier, who was a heavy-set blonde woman, asked me why I was returning. I explained to her that I lost weight and no longer fit into them. I had the tags on them and they were never worn. She then said what's your new size. I told her my new size and then she said oh you don't look like that size and insisted on measuring me. I refused as I had been recently fitted by a high end department store. She then had the audacity to say that my breasts were coming out sideways in my current bra so the size is not right. I then said oh that's because I am wearing a casual bralette. I was furious. The return totaled only 30 dollars. I usually shop at the VS in Huntington and am a Angel Forever. This was...