The Room:||As a family of 3, we found the 1 bedroom accommodations very comfortable. My 10 year old son took over the open loft which has a queen size bed, closet, dresser and lots of windows. We took the main floor bedroom which, while isn't huge, worked just fine for our needs and offers a decently sized closet and a 3 drawer dresser with TV. ||||The bathroom is on the smaller size but was fine for our needs. The shower pressure was good, hot water plentiful (you have your own water tank), the shower has a seat and there is a shower water wand for those who want to just rinse their hair or their feet. ||||There is additional storage in the main area - 2 closets (one with a safe) and a mirror with a ledge and hooks. It used this area to do my make up.||||The kitchen is well-equipped with an apartment size fridge with freezer, stove, microwave and everything you need to prepare a meal. For coffee, in our unit, there is a regular coffee pot as well as a keurig coffee maker. They provided 4 coffee pods for the first day. Additional pods can be purchased from front desk for $1, or bring your own coffee and use the regular coffee pot that's provided. ||||It was unusually warm weather for during our stay and the AC really helped - especially in the loft. We closed the blinds during the day to help keep the unit cool. At night, we didn't need to the AC but we did use the fan. Our unit was facing the Village Stroll and the fan created white noise and helped to drown out the noise from the late night partiers.||||Laundry: Available on the 1st floor. We didn't use these but it looks like they are free and laundry soap is available. There are specific hours for Clocktower guests.||||The Location: Amazing! You're surrounded by shops, restaurants, hotels, grocery stores - everything you need in just less than a 10 minutes walk.||||Groceries: We picked up some basic supplies in Squamish at the local Walmart (chips, salsa, pasta). We also brought a few items from home (coffee, cereal, water bottle). We picked up perishables here in the village (butter, yogurt and cream) at the IGA and Whistler Grocery Store. ||||Parking: there are a few spots available under the building for $10 per day. You pay for your entire stay and receive a parking pass for a specific space. There are some (or maybe one?) public parking lot available outside of the village - a short walk that might be worth doing if you don't plan to use your car often.||||Worth visiting: ||- The Library: we spent over an hour here (my son devours books) and found out as a resident of BC, we could take out books and return them in Victoria! Very comfortable, beautiful space.||- Peaks Pies: ||||||Tip: Despite how hot the day is, bring a jacket for the evening. The weather really cools down and when the wind picked up we were cold! ||||Good to Know: Whistler is a town that cares about the environment and they encourage recycling and composts - they provide you with lots of...
Read moreLAME... Although older and outdated, this was not the issue. This resort nickel and dimes you and gives you zero support for a comfortable stay.
While even the cheapest of hotels/motels provide small shampoos, conditioner, lotion, etc, this place gives you two tiny bars of soap for an entire week.
Coffee.. we were given 2 pods to accommodate us for the first morning then you have to buy more for the rest of your stay. I have never been to a place who does this (except a hostel, but the main hostel in Whistler even offers more amenities than this place).
I'd expect more from a place that leaves you warning notes about their ANT PROBLEM and COCKROACH traps on the floor (see photos).
The BED... Be prepared for a size FULL for 2 people.
Dirty, minimal dishes/ kitchenware and missing necessities, such as a CUTTING BOARD.
The annoying, unprofessional notes... I could care less about their old, dirty carpet, but please don't leave weird notes pointing it out trying to paint a picture that that it's character instead of lack of investment of this place.
Parking was a mess. Be prepared to pay per night (that's fine!) but our designated space was taken when we arrived.
Summertime if you plan to bring a bike, be prepared to be charged $2/PER BIKE PER DAY for a tiny, NOT SECURE storage that has notes to not lock your bike to anything. This is ridiculous!! $2 a day??? Being the most outdated hotel in the area, they are the only ones who charge for this. I wouldnt be surprised if you have to pay for ski storage in the winter.
The most frustrating... Management was confrontational about these issues. "This is our policy" is a scapegoat to being extremely CHEAP and trying to earn a profit elsewhere.
Warning timeshare folks, if exchanging points, spend more for a better experience elsewhere. For those not using a timeshare, spend a bit more for full amenities and peace of mind and no extra hidden charges.
I was so disappointed, and nothing was done to appease an unhappy customer (9/21-9/27 room 102) please Management, come do something about this.
Ps: besides this, Whistler...
Read moreThis place is fully OVERRATED, OVERPRICED, OUTDATED, and COMPLETELY not worth staying. Floors creak!!! If you or your neighbor next door decided to have a night toilet- all people on the floor hear his steps, then flush. 🤯
The mattresses are old and hard, and you feel every spring! Of course, for the Canada and USA market, it's ok. Don't forget, we are in North America. Overpriced service with a smile on the face at Old Motel is completely fine. The fake smile from everyone aaaand " Action!!!!" we play that everything is super nice and cool here🤣🤣
Regarding the staff
The staff is completely unprofessional. young guys spoke quickly and quietly with an Australian accent. Had to ask again several times. The guy at the front desk replied, but definitely i bothered him from his phone. Parking option $32 per day!!!!!! I haven't seen such a nice service for that much money. Of course IMHO, I will never be back. Whistler is OK place, but not that...
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