Hostal Polanco — Hotel in Valparaíso

I was actually just visiting this place for about 30 minutes, I waited in the loung area for my friends who had checked out that day after staying one night. Once they arrived we sat there and the owner (I think) came and said you've checked out you need to leave now, the lounge area is for current residents (It was empty). We asked why, and he got into a 30 minute argument with us about how in your country (Australia) checkout is 10am and they promptly kick you out (Not the case, we pride ourselves in good customer service). He also didn't let me use wifi which is understandable because I wasn't staying I was visiting and waiting for my friends. Hostel Po down the road is much better, my friends only checked in here because that was full. Would...

The matrimonial room was really tiny! We barely could put our bags in there. ||The wifi was terrible and people were restarting it every few minutes, luckily after 2 hours my husband changed the settings of the router so that all guests could connect at the same time. ||The hall is dark and gloomy and the hostel doesn't have any atmosphere. |The kitchen was tiny and dirty, the showers were also not clean as it should. ||At night people from the hostel and neighbors from downstairs were making loud conversations until 1 a.m. and you could hear it as it was in your room (because of the acoustics) so no quiet night also.||The only good thing about this place is the area and the price for double room (if you are a couple...

Hostel Polanco is a cozy, pleasant backpacker's hostel and one of the cheapest places to stay in Cerro Alegre, the bohemian district in Valparaiso. It's on a street near some of the cutest cafes in the area and just up the hill are some to-die-for views of the city. Karina, the woman who takes care of the hostel, is sweet and accommodating and really made my stay wonderful. It's 6,000 Chilean pesos a night for a bed in one of the dorm style rooms, or about $12 -- the cheapest you'll probably find in Valpo. Definitely recommend it and hope others will find their stays...