Good location with easy access to metro. Close to lots of grocery stores, places to eat, and had 2 pharmacies nearby. Front desk was friendly and helpful. Room was clean and not too small given the price but shower is tiny and uncomfortable to use. Not to mention that the flow of water is very small and it takes much longer than normal to shower. The bathroom could've been better arranged to create a bit more space for the shower instead of leaving lots of space in front of the sink. Tap is very weird - hot water comes out for 1 minute before there's cold water. First time I've ever come across that anywhere. Shower gel/hand soap smells nice.
Housekeeping was strange and would put a towel that I discarded on the floor back on the rack instead of giving me a new one. Repeated this over 2 nights. I could tell it was the same towel because 1) it was wrinkled instead of flat like the way the towels were when I first checked in and 2) it was not folded the same way over the rack.
Changing to one star after a situation at check out. The guy at the front desk (not the one I checked in with) told me to pay even though I had paid on the day I arrived. Said there wasn't a note saying I paid and I had to show him the receipt. Thankfully I did keep the receipt but it was annoying and ridiculous that I had to reopen my suitcase and dig through papers to find it. Would've been a much worse situation had I been someone that doesn't keep receipts. Since I paid by card there should be some way for the hotel to check their records and normally an establishment also has a copy. Absolutely...
Read moreWe had a reservation for 2 nights. The night we checked in we noticed that the A/C was not working properly. We we're already tired from all the traveling and almost got no sleep from the heat in the room. We let the staff know the next morning and they said that they would look into it. When we got back at night we noticed that the A/C was still not functioning properly and the heat was worst. We went back to reception and let them know.They did not offer any solutions like moving us to another room or offering at least a fan. We had to open the windows which did not help much as there was a lot of noise throughout the night due to some work outside(it seemed). We booked this room to have a place to rest and could not even do that. The next morning when we checked out of our room we were still asked to pay the remaining of the reservation. We complained about the A/C and they only gave us a discount of 20 euros. This discount does not do anything for us. They said that the A/C was going to get fixed this day but by this time we were leaving so this would not fixed our horrible experience staying here. We had horrible sleep and we were tired during all of our daily activities since we could not rest which really affected our whole stay in Paris. Hope they do better next time for...
Read moreWe stayed at Hotel Odessa for 4 nights. The location is great, close to Metro 4 and 6 which pretty much takes us to all the places we wanted to go to. There are so many restaurants and cafes around, offering a wide variety of food from many cultures. There are always people around, so we felt safe even when we got back late to the hotel.
The staff is nice. I didn’t realize that our train ticket to Frankfurt the next day needed to be printed (well, they had a note that says “only printed tickets are acceptable”; however, they did eventually scan my phone instead) and I was so worried for a second. When I asked the gentleman at the front desk to help me print out the ticket, at 10:15 pm, he immediately put me at ease and was happy to help me without any hesitation. I was extremely thankful for his help!
The bed that we had in our classic room was very small; however, the room was kept clean. Our room is #10, which is right opposite the storage room. Whenever the storage room was opened or closed, our door was vibrating and it felt like someone was trying to open our door. We smelled cigarette outside of our room for a couple of nights too.
Overall, we had a great stay. For us, the most important things are cleanliness and location, so we were happy with...
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