Dharma Sentana Ubud Guest House — Hotel in Pulau Bali

Do not believe these reviews like I did. I’m going to give my honest experience.

Pros: Initial younger guy who checked me in was nice and offered me tea/coffee right away. The grounds are pretty as you are hidden amongst trees/plants

Cons: Ants all over the room both inside and outside. I noticed a lot of ants on the patio in one of the chairs when I checked in but did not think anything of it because they are outside, that’s expected. Once it was time for bed, there were ants crawling all over the bed, on my laptop and in one of my bags I had on the side table. I had pancakes and fruit from Arya Wellness that I had to throw away because the ants got into the bag! I travelled with my fruit from my other accommodation and now had to waste them because of ants. I did not have this problem anywhere else in the two weeks I’ve been in Bali. The ants were crawling on the bed for hours and I got no sleep because I was paranoid and up killing them nonstop. Reached out to the host and all he said was “we never had this problem before”. So did I travel with the ants and put them in the room??? Why are ants getting into the rooms where you have to put your food and belongings?? They offered no help or solution. They came in the room and I showed them videos of the ants with times stamps spanning over 1 hour and they ended up seeing ants all over the floor and used a spray. That’s it. They didn’t offer to move me to another room, help me find other accommodations or even offered to help with my bags when I left. I carried it myself down the stairs to the car. Not even a “goodbye”. The bathroom also smelled like the sewer off and on. It didn’t travel too bad to the room with the AC on but it was hard to do anything in the bathroom while it smelled. The shower curtain/sink/toilet also needs to be properly cleaned. I booked for 2 nights and left immediately after that night of being up with ants and booked 2 nights at Kahayana Suites then extended because it was so good. Clean, no ants and wonderful customer service. This was truly a nightmare experience and it was made worse because the host was uncaring and unhelpful. I wouldn’t recommend this place to my worst enemy. Please do not believe all these reviews. The photos are screenshots of the videos I took when the ants were crawling over the bed all night. Booking[dot]com tried to help after sending in my evidence, but they have not responded to booking. I was directed to rate them or...

The best homestay you’ll find in Ubud! So warm and friendly family, very caring. The room is quite new, beds are comfortable and clean, and the bathroom looks so nice. Despite being so close to the main road it’s really quiet, so you’ll get good rest. Breakfast is simple but yummy, fresh fruit and coffee also provided with different options for eggs and toast. Really...

Truly exceptional homestay. Clean and tidy rooms with a small table and furniture. With air conditioning and private bathroom (with shower curtain and shelves). Owner very friendly and sociable (speaks English). Very good staff (also the gentleman who prepares breakfast speaks English). Breakfast included with choice. It is located on a quiet street, but close...