The Padma you are a one in a million place on this earth. 2nd time returning after our stay 5 years ago which was such a memorable stay we decided to be with you and celebrate my husband's special 50th Birthday at the retreat and during our 2 week stay in and around Bali.|You did not disappoint, everything from arrival to departure on point and made to feel so welcome. The club level service just out of this world, Elta, Sapitri and club lounge team always so professional and polite to us and ensured we received their undivided attention.|The Spa amazing treatments had the couples 2.5hr and oxygen facial beautiful staff, relaxing space and so zen.|The pools are such a great way to start and finish your day warm relaxing and what a beautiful view whilst floating around pristine water. The staff attentive place flag up and within seconds someone there to take drinks and food order. The bar attendents at the pool bar Arsana and Suarsana thank you for looking after us delicious cocktails and beers.|The Yoga in the balanese tree house over looking the jungle area such a highlight with sun rising up and the birds, butterflies and sounds of nature truly made this an experience of a lifetime.|The beautiful chefs preparing intricate dinners and celebration cakes divine.|The food exceptional and so much choice, ate in all 3 areas and service magical. The trip to the airport professional too so easy and enjoyed seeing the local villages around the areas too. A big thank you to our room attendents of 318 who made little towel animals each day was a highlight and so thoughtful.|If you are thinking of a retreat in the beautiful tranquillity of Ubud look no further the Padma has everything you require and you are treated with such high quality service. No excuses of lack of service due to covid here it is if not better than 5 yrs ago.... I dare you to find better......||Thank you all at Ubud we will return for 3rd time.||Warm...
Read moreThe hotel territory is like a small wonderland, with very beautiful gardens and statues. Place is very quiet and peaceful, although the market is within arm's reach. Hotel staff is very nice, polite and welcoming. You can order the breakfast and it will be delivered right to your room, where you can enjoy it on your rooms terrace with the lovely view. Room itself is a piece of art, although very simple. We did not notice, that room that we booked doesn't include the AC, as we assumed that in Bali it is in every hotel room, but already on our arrival without asking the receptionist told, that he will give it to us, what was very nice of him. Unfortunately big problem in our room was the smell of the old, wet furniture and mold. In this place it was much more pronounced than in other hotels in Asia where we encountered the same issue. The towels smelled intolerably after just half day use, they did not dry due to the humidity level in the bathroom and were changed only after request, so we needed to keep them outside, to not make smell in the room even worse. The bedsheets were so old that you can see already through them. As we are staying in different places with budget level staying options, I would say that although this hotel is very beautiful and staff is super nice, you can find hotel for the same price with much better living conditions. From other reviews I see that this not so good experience is most probably with the cheapest rooms, so please do not judge whole hotel only from this review, maybe hotel owner simply cannot afford at the moment to renovite and update those low budget rooms and hotel location doesn't allow to lower the price. In general, you can see that people put their heart into...
Read moreExcellent value hotel. Great location if you want to be in Central Ubud. Very quiet, especially in the garden units, with excellent walkability. It’s a little bit challenging if you want to extensively use Grab/Gojek cars. The hotel is off a mainly pedestrian shopping street that cars can’t negotiate during busy times. Often we were dropped at the bottom of the street which we didn't mind because it is only 270 meters from the hotel. But not great for anyone with mobility issues. In the early morning before the business day, when the shopping street was empty, Grabs and shuttles did do pickup/drop-off at the hotel entry. Travel by motorbike is not a problem at any hour.|A few suggestions: I wish the in-room safe was large enough for laptop/tablet. It’s only big enough for wallets, passports, keys. Also, a safe should be attached to a cabinet, not unattached and easy for someone to simply steal the whole box.|The towels seemed fine and clean but had a noticeable musty smell. It’s a damp climate so maybe the drying or storage process for them needs to be changed.|The lower pool is beautiful and an excellent quiet retreat. But the chairs there had no cushions. The upper pool has comfortable...
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