Hotel Vaishali — Hotel in Kathmandu Metropolitan City

I've never felt so unsafe before in a hotel, and I've stayed in some one-star guesthouses and hostels and those are even better than this. At 8am in the morning, on my bed, I could hear someone with card trying to enter my room and they tried few times and even tried to push the door. As a female traveler, I always double lock my door. After 5 minutes, I went to check through the hole, and there was a man and a housekeeping lady. I opened the door and asked what's wrong. The man was just laughing nervously and said it's a mistake. I went down to the reception and the lady told me there was a misunderstanding and they thought that was a room that has checked out so they wanted to clean it. I could understand the "mistake" but surely the housekeeping team can double check with the supervisor when they realize that the door is locked from inside, instead of trying to forcefully open the door (at 8am) with the help of another man. Imagine if I haven't double locked the door, things could have gone worse. Safety has always been my main priority, and this hotel definitely doesn't seem to prioritize that. Plus, this is an old hotel, from the lift, bathroom, and towels. With the same amount of money, you could've done yourself a good favour and stayed somewhere better and safer...

Horrible experience in this pathic Vaishali hotel.. This hotel and staff service is very poor.. The bathroom was not clean.. hair dryer was not working. Telephone extension was not working.. toothbrush was not there.. water was leaking from the wash basin because the pipe was broken.. wifi was not working.. morning breakfast was very pathetic smelling not clean proper.. every time you have ask them to provide spoon, fork, plates.. the basis aminities are not there in the hotel.. Also the reception lady and staff have no manners how to talk with customer.. the room service guy have no knowledge about serving..I asked them to deliver 1 glass of milk in my room.. they had sent cup of milk of Rs. 170...when I asked them is for glass milk.. they were trying to make me fool.. when I have returned the cup of milk.. the another service staff came to me and apologize for the service and said the staff was new that's why he doesn't have knowledge.. and by mistakenly he has delivered 1 cup of teas.. they will try to make you fool.. don't book your stay in this hotel.. other wise you will suffer a lot.. after paying 4000 INR for deluxe room with bath tub.. they have provide me small room where 3 beds was there for couples..staff is very pathetic.. never recommend anyone to stay at...

I stayed at only two hotels in Kathmandu, and this was the lesser of the two. The free breakfast in the morning was old, repetitive, and not good in the least. The rooms were the worst part. The beds were like sleeping on a yoga mat on the floor. The showers were hot 30% of the time. The A/C ended up leaking and streaming across our floor. And the wifi was incredibly spotty. I'd have been bothered by the constant brown outs too, but that's unavoidable no matter where you are in the city. Every so often you could heard rats or mice scurrying around in the ceiling or walls. The staff worked on plumbing all throughout the day, making all sorts of noise.

The only thing I can say that is good about this place is the lobby/entry area looks nice. However, maybe instead of spending their money on first impressions, they should focus on making sure their guest's stay is pleasant.

I did a trek into the Himalayas a week before and the little teahouses were a dozen times better than here. If you're going to spend $60 (how much we paid) a night on a hotel in Kathmandu, you could do better than...